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Insights Unlocked


1 How Anthropologie gets omnichannel right (and what to learn) 27:29
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Episode web page: https://tinyurl.com/2b3dz2z8 ----------------------- Rate Insights Unlocked and write a review If you appreciate Insights Unlocked , please give it a rating and a review. Visit Apple Podcasts, pull up the Insights Unlocked show page and scroll to the bottom of the screen. Below the trailers, you'll find Ratings and Reviews. Click on a star rating. Scroll down past the highlighted review and click on "Write a Review." You'll make my day. ----------------------- In this episode of Insights Unlocked , we explore the evolving landscape of omnichannel strategies with Kate MacCabe, founder of Flywheel Strategy. With nearly two decades of experience in digital strategy and product management, Kate shares her insights on bridging internal silos, leveraging customer insights, and designing omnichannel experiences that truly resonate. From the early days of DTC growth to today’s complex, multi-touchpoint customer journeys, Kate explains why omnichannel is no longer optional—it’s essential. She highlights a standout example from Anthropologie, demonstrating how brands can create a unified customer experience across digital and physical spaces. Whether you’re a marketing leader, UX strategist, or product manager, this episode is packed with actionable advice on aligning teams, integrating user feedback, and building a future-proof omnichannel strategy. Key Takeaways: ✅ Omnichannel vs. Multichannel: Many brands think they’re omnichannel, but they’re really just multichannel. Kate breaks down the difference and how to shift toward true integration. ✅ Anthropologie’s Success Story: Learn how this brand seamlessly blended physical and digital experiences to create a memorable, data-driven customer journey. ✅ User Feedback is the Secret Weapon: Discover how continuous user testing—before, during, and after a launch—helps brands fine-tune their strategies and avoid costly mistakes. ✅ Aligning Teams for Success: Cross-functional collaboration is critical. Kate shares tips on breaking down silos between marketing, product, and development teams. ✅ Emerging Tech & Omnichannel: Instead of chasing the latest tech trends, Kate advises businesses to define their strategic goals first—then leverage AI, AR, and other innovations to enhance the customer experience. Quotes from the Episode: 💬 "Omnichannel isn’t just about being everywhere; it’s about creating seamless bridges between every touchpoint a customer interacts with." – Kate MacCabe 💬 "Companies that truly listen to their users—through qualitative and quantitative insights—are the ones that thrive in today’s competitive landscape." – Kate MacCabe Resources & Links: 🔗 Learn more about Flywheel Strategy 🔗 Connect with Kate MacCabe on LinkedIn 🔗 Explore UserTesting for customer insights for marketers…
Plugged In Entertainment Reviews
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Content provided by Focus on the Family. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Focus on the Family or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
Take a minute to hear a family-friendly review of the hottest movie, YouTube video, streaming series, video game, or new technology to help you decide if it’s a good choice for your kids and family. Hosted by Focus on the Family’s media and culture analysts, these reviews for parents offer a fresh Christian perspective on entertainment from a Biblical worldview.
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1467 episodes
Mark all (un)played …
Manage series 2443690
Content provided by Focus on the Family. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Focus on the Family or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
Take a minute to hear a family-friendly review of the hottest movie, YouTube video, streaming series, video game, or new technology to help you decide if it’s a good choice for your kids and family. Hosted by Focus on the Family’s media and culture analysts, these reviews for parents offer a fresh Christian perspective on entertainment from a Biblical worldview.
…
continue reading
1467 episodes
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It’s April Fools’ Day. Come see us at Plugged In. We promise, no tricks. Read the Plugged In Review If you've listened to any of our podcasts, please give us your feedback.
Like anything involving dogs, there’s some mess in the mix. But all in all, ‘Dog Man’ is zany and sweet fun. Read the Plugged In Review If you've listened to any of our podcasts, please give us your feedback.

1 Movie Review: The Chosen: The Last Supper—Part One 2:00
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The Chosen continues its compelling and powerful narrative walk—infusing a story most of us know by heart with a new sense of urgency and peril. Read the Plugged In Review If you've listened to any of our podcasts, please give us your feedback.
Goldie’s about a very, very big girl. The show’s heart is pretty big, too, while its problems are refreshingly tiny. Read the Plugged In Review If you've listened to any of our podcasts, please give us your feedback.
AI. Will we make it a welcome companion and helper, will we steel ourselves for a fight, or are we just going to pretend we can ignore it? Read the Plugged In Blog If you've listened to any of our podcasts, please give us your feedback.
Whether it’s acrobatics or games, Zealous showcases … well … zeal in having fun, with only a minor tumble or two. Read the Plugged In Review If you've listened to any of our podcasts, please give us your feedback.
‘Spy x Family Code: White’ takes this anime franchise’s popular storyline to the big screen—with a few bumps along the way. Read the Plugged In Review If you've listened to any of our podcasts, please give us your feedback.
This remake of the Disney classic has been a lightning rod for controversy. But despite some changes, Snow White’s character remains strong, brave and true ... Read the Plugged In Review If you've listened to any of our podcasts, please give us your feedback.
‘House of David’ brings David’s dramatic story to life, recounting the rise of his house and the downfall of King Saul’s. Read the Plugged In Review If you've listened to any of our podcasts, please give us your feedback.
Do you know what to do about teen boys and their antisocial behavior? Read the Plugged In Blog If you've listened to any of our podcasts, please give us your feedback.
Abel Tesfaye’s likely final album as his dark alter ego The Weeknd spans a vast thematic distance from the brink of suicide to the hope of forgiveness. Read the Plugged In Review If you've listened to any of our podcasts, please give us your feedback.
Families that enjoyed ‘Moana’ will likely enjoy a story that doesn’t pack any unexpected or unwanted surprises into this adventure-filled sequel. Read the Plugged In Review If you've listened to any of our podcasts, please give us your feedback.

1 Movie Review: The Day the Earth Blew Up: A Looney Tunes Movie 2:00
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"The Day the Earth Blew Up’ feels oh-so-true to its wacky, Looney Tunes roots. But given how violent and rude those roots are, that’s not altogether good. Read the Plugged In Review If you've listened to any of our podcasts, please give us your feedback.
‘Watson’ provides a new spin on the classic Sherlock Holmes stories, but it likely won’t enthuse any diehard Arthur Conan Doyle fans. Read the Plugged In Review If you've listened to any of our podcasts, please give us your feedback.
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