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Podcasting Education Incongruent

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The Agile Brand with Greg Kihlström®

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#657: Augmenting front-line employees with AI for better experiences, with Fabrice Martin, Medallia 22:42

9 days ago22:42

22:42

We are here recording live at Medallia Experience at the Wynn in Las Vegas, and have been seeing and hearing some amazing things about how AI can enhance the customer experience as well as enable teams at organizations to create more meaningful connections with customers. Today we’re going to talk about how AI can help to create better experiences for customers before, during, and after their interactions. To help me discuss this topic, I’d like to welcome Fabrice Martin, Chief Product Officer at Medallia. RESOURCES Medallia: https://www.medallia.com Catch the future of e-commerce at eTail Boston, August 11-14, 2025. Register now: https://bit.ly/etailboston and use code PARTNER20 for 20% off for retailers and brands Don't Miss MAICON 2025, October 14-16 in Cleveland - the event bringing together the brights minds and leading voices in AI. Use Code AGILE150 for $150 off registration. Go here to register: https://bit.ly/agile150 Connect with Greg on LinkedIn: https://www.linkedin.com/in/gregkihlstrom Don't miss a thing: get the latest episodes, sign up for our newsletter and more: https://www.theagilebrand.show Check out The Agile Brand Guide website with articles, insights, and Martechipedia, the wiki for marketing technology: https://www.agilebrandguide.com The Agile Brand podcast is brought to you by TEKsystems. Learn more here: https://www.teksystems.com/versionnextnow The Agile Brand is produced by Missing Link—a Latina-owned strategy-driven, creatively fueled production co-op. From ideation to creation, they craft human connections through intelligent, engaging and informative content. https://www.missinglink.company…

Incongruent

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Content provided by The Incongruables. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by The Incongruables or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

Experimental podcast edited by Stephen King, senior lecturer in media at Middlesex University Dubai.
Correspondence email: stevekingindxb@gmail.com or s.king@mdx.ac.ae.

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66 episodes

#Podcasting Education #Incongruent

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Incongruent

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Content provided by The Incongruables. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by The Incongruables or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

Experimental podcast edited by Stephen King, senior lecturer in media at Middlesex University Dubai.
Correspondence email: stevekingindxb@gmail.com or s.king@mdx.ac.ae.

… continue reading

66 episodes

#Podcasting Education #Incongruent

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Designing Impactful Teaching and Learning Podcasts: A Prototype Guide 18:59

24 weeks ago18:59

18:59

Spill the tea - we want to hear from you! This is part of an online research project into the use of podcasting in higher education pedagogy. You can find the project here: https://sking47.wixsite.com/website-2. Today, we’re diving into the blueprint for crafting educational podcasts that are not only engaging but empirically valuable. Imagine a podcast that doesn't just share knowledge but transforms how we learn—providing tools, strategies, and fresh perspectives on education. In this episode, we explore what makes a teaching podcast truly worthwhile, from platform selection and content structure to techniques that foster deep learning and self-directed discovery. You’ll gain insights into how platforms like Apple Podcasts, Spotify, and Google Podcasts influence learning styles and the future of educational media. We discuss the core elements: defining “podcast” in today’s landscape, why decentralized content remains a game-changer, and how platforms are evolving towards “walled gardens.” We also look at key research findings: how varied podcast formats, from short instructionals to in-depth interviews, foster diverse learning experiences. Through studies and prototypes, we uncover strategies for creating content that engages and inspires both students and faculty, from review formats to literature discussions that spark curiosity. Whether you're an educator looking to enhance your teaching methods or a curious learner, this episode is packed with actionable insights on designing a podcast that is as practical as it is purposeful. Tune in, take note (or don’t!), and let’s explore how to make learning on-demand both effective and enjoyable.…

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Anchoring Change in Academic Spaces - A Deep Dive with NotebookLM 12:21

26 weeks ago12:21

12:21

Spill the tea - we want to hear from you! Can traditional university education evolve to truly prepare students for the complexities of the real world? Unlock the secrets to this revolutionary shift as we dissect the abandonment of conventional lectures and exams in favor of immersive, real-world problem-solving projects. We introduce you to the STAIRR framework—Structure, Transitioning, Authority, Inspiration, Reporting, and Rewards—crafted to anchor these transformative initiatives into the university's core. Delve into the significance of establishing centers of excellence that lend credibility and resources to these projects, ensuring they are not just passing trends but permanent fixtures within academia. We also uncover strategies to sustain momentum, even as faculty and staff evolve over time, striking a delicate balance between fostering creativity and maintaining robust institutional support. But the STAIRR principles aren't just limited to the realm of education. Envision how they can be seamlessly applied to create meaningful impacts across various spheres of life, from your professional world to your community and family dynamics. Reflect on the legacy you aim to leave and the seeds of growth you can plant today for a future that thrives beyond your direct involvement. Join our conversation as we explore how education is fundamentally about fostering lasting change and invite you to engage with these ideas, share your insights, and continue your journey of exploration and impactful learning.…

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The Incongruent: Beyond the Curtain with the Musical Theatre Group Dubai 28:15

44 weeks ago28:15

28:15

Spill the tea - we want to hear from you! Join the cast of Grease at.... Where: Hartland International School, Dubai When: from June 12 to 15, 2024 Timings: 7:30 PM daily and a 2:30 PM matinee on Saturday, June 15 Tickets: https://ticketslover.com/dubai/events/mtdxb-presents-grease . In this episode Katheryne Nicole Alday and Stephen King interview James Mitchinson and Talya Mitchell as they share the magic behind Musical Theatre Group Dubai's upcoming production of the timeless musical "Grease." Ever wondered why "Grease" has remained a beloved classic for generations? Discover how this 1950s favorite gets a fresh, vibrant twist with local Dubai references and a diverse cast, making it a must-see performance for both theater aficionados and newbies alike. Talya and James recount how the bonds formed during rehearsals, especially in challenging times like the COVID-19 pandemic, translate into palpable onstage chemistry that enchants audiences. From personal anecdotes to the joy of seeing family members participate, this episode is a testament to the enduring power of community and the arts. Peek behind the curtain as we delve into the dynamics and demands of community theater. Get insights into the rigorous audition process, the balancing act of juggling full-time jobs with theater commitments, and the sheer dedication required to bring a production like "Grease" to life. Katheryne and our guests emphasize the cultural significance of classics like "Grease," underscoring the importance of keeping such vibrant pieces of art alive for future generations. Also, whilst lisenting can you spot all the iconic songs we slipped into the conversation? And can you tell which of Steve or Kathrynne won the challenge? (Just for fun!) Summer Nights Hopelessly Devoted to You Those Magic Changes Beauty School Dropout Tears on My Pillow Look at Me I'm Sandra Dee Alone at a Drive-In Movie Rock N Roll Party Queen Prowlin (Grease 2) Charades (Grease 2) Tune in and celebrate the spirit of musical theater with us!…

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The Incongruent: Behind the Curtain with Maksim Mintcaev, composer, conductor and maestro 16:08

50 weeks ago16:08

16:08

Spill the tea - we want to hear from you! Embark on an auditory odyssey with us as Stephen King and Mikhail Skornyakov uncover the melodic intricacies of forging a career in music, in our latest interview with professional saxophonist, composer and conductor, Maksim Mintcaev. Join us for a session resonating with insights, where every note is an invitation to explore the cadence of a creative musical career.…

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The Incongruent: Behind the Curtain with Alex Broun and Osman Aboubakr 38:29

51 weeks ago38:29

38:29

Spill the tea - we want to hear from you! The curtain rises on an enthralling discussion about theatre and acting in the UAE. With a special collab with Redbeat MDX and the arrival of Desiree Barreto to our team, we gain a deep insight into the creative minds of playwright Alex Broun and actor/producer Osman Aboubakr . Alex Broun: https://alexbroun.com/ Osman AbubakrL https://www.osmanaboubakr.com/ Redbeat MDX: https://www.instagram.com/redbeatmagazinemdx/ Venturing into the heart of the UAE's theater scene, we cast a spotlight on the collaborative spirit that breathes life into the stage with a focus on their new play Torn which is presenting at The Junction in Al Serkal and at the QE2. Written and directed by ALEX BROUN, often referred to as the Shakespeare of short plays, "Torn" promises audiences an unforgettable 90 minutes of theatrical experience that will challenge perceptions and stir emotions. Featuring a talented ensemble cast, the production offers a poignant reflection on the ever-shifting landscape of love in a modern world where choices are plenty, yet nothing is guaranteed. Tickets: https://dubai.platinumlist.net/event-tickets/91283/torn Torn Play: https://www.instagram.com/torn_play Many tips for would-be playwrights, producers and actors, and a prize giveaway towards the end. Also check: Instagram: torn_play Instagram: zstarsproductions…

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Music 1: Anti-Hero, Lift Me Up, Flowers, Take My Hand 9:29

1 year ago9:29

9:29

Spill the tea - we want to hear from you! An experiment with music podcasts. Here is a <10minute playlist of four songs I've been practicing this year: Anti-Hero by Taylor Swift Lift Me Up by Rihanna Flowers by Miley Cyrus Take My Hand by Lady Gaga Do let me know what you think. Arrangements and backing music from Hal Leonard, the world's largest sheet music publisher: https://www.halleonard.com/.…

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SDG P1 - Exposing the Gap Between Promise and Practice in Sustainability 12:57

1 year ago12:57

12:57

Spill the tea - we want to hear from you! Discover the truth behind the curtain of sustainability promises, as we unravel the complexity of global commitments to a sustainable future. Is the global political and corporate leadership really committed to the long haul, or are they merely ticking boxes to appease a growingly conscientious society? The episode peels back layers of international pledges, evaluating their authenticity and the robustness of mechanisms in place to ensure these are not just empty promises. Today, we shed light on the United Nations Sustainable Development Goals, dissecting the shortcomings and challenges in actualizing these targets. From air quality improvement to combating climate change, the conversation critically examines the necessity of transparent monitoring and political willpower. By questioning global efforts and analyzing the potential for sincere change, we offer listeners an unfiltered perspective on the future of our planet and the projected 8.5 billion people who will call it home by 2030. Our in-depth discussion is not just an exploration but a call to accountability, underlined by the urgent need to transition from rhetoric to tangible action for a sustainable tomorrow. Original paper; King, S. and Paris, C.M. (2021) ‘UN sustainable development goals: a rubric to evaluate sincerity for implementing long-term sustainability pledges’, Int. J. Sustainable Society, Vol. 13, No. 4, pp.273–286…

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PhD P5 - Steering Through PhD Choices and Academic Budgets 21:50

1 year ago21:50

21:50

Spill the tea - we want to hear from you! Embarking on a PhD can be a journey fraught with decisions, but none more crucial than the choice of a supervisor. In the grand finale of our incongruent series, we reach the climax of my doctoral tale, navigating the academic landscapes of Glasgow, Exeter, Westminster, and Portsmouth to uncover a mentor who will not only steer my research ship but also be the beacon for future groundbreaking studies. Switching gears, we tackle the oft-overlooked reality of the academic wallet, scrutinizing UK lecturer salaries through the lens of the single-pay spine and dissecting the financial anatomy of deductions and location-based variances - contrasting the monetary climates of Scotland and London.…

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PhD P4 - The Price of Scholarship and the Hunt for Hidden Data 14:14

1 year ago14:14

14:14

Spill the tea - we want to hear from you! Embark on an academic voyage with us as we dissect the daunting financial mountains aspiring scholars must climb. Episode 4 of 'The Incongruent' peels back the layers on the high costs of PhDs and DBAs, and contrasts them with the more wallet-friendly doctorates by publishing or thesis. Our conversation doesn't just spotlight the price tags; we also tackle the often-ignored barriers to accessing necessary data sources, an undercurrent that can make or break research endeavors. If you've ever wondered just how deep you'd have to dig into your pockets or how far you'd have to journey for data to advance your scholarly ambitions, this is an episode you can't afford to miss.…

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PhD P3 - From Theory to Practice The Dance of Academic Research in Business 15:15

1 year ago15:15

15:15

Spill the tea - we want to hear from you! Embark on a journey of discovery with us as we investigate the practicalities of academic research and its implications for real-world business challenges. Our latest installment of the PhD pursuit series promises insight into the intricacies of proposing a study that's not only manageable but also fraught with the potential for fascinating results. Amidst the labyrinth of academic approvals and timelines, we examine the necessity of aligning research with teaching schedules and industry benchmarks, ensuring that the quest for knowledge is both efficient and effective.…

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PhD P2 - Finding the Perfect PhD Topic: Balancing Personal Passion with Market Needs 18:40

1 year ago18:40

18:40

Spill the tea - we want to hear from you! Embark on an intellectual odyssey with us as we unveil the secrets to pinpointing the academic "Goldilocks zone" for PhD research topics—a pursuit that's neither too mainstream nor too obscure. Our journey in this episode is expertly guided by analytical titans like Google Trends and the Gartner Technology Hype Cycle, tools that arm scholars with the foresight to navigate the ever-shifting terrain of academic interests. We probe the symbiotic relationship between personal academic curiosity and the pulsating heart of collective scholarly wisdom, framing a PhD thesis that interweaves with the transformative themes of education and student employability. Wading into the complex waters of employability, we confront the stark contrasts between modernist metrics and post-modernist ideals, heralding a metamodernist approach that melds both to better align with the evolving job market. We illuminate the significance of mixed methods research in shaping education to fulfill the dynamic needs of employers. Join us as we dissect the transformative role of industry-organized competitions in enhancing graduate skills, a topic ripe with implications for curriculum reform and the future of higher education. This episode promises a compelling blend of theory, practice, and visionary foresight, pivotal for those invested in bridging the academia-industry divide.…

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PhD P1 - Navigating the Academic Landscape: A Deliberative Approach to Doctoral Research 21:35

1 year ago21:35

21:35

Spill the tea - we want to hear from you! This is the first of a multi-part series where I attempt to prepare a proposal to undertake a PhD-grade research project. I'm using two papers to help me: Perry, C. (2002) A structured approach to presenting theses: Notes for students and their supervisors. [Online]. Accessed 12 June 2015. http://users.ugent.be/~dgosseli/Presentations/PhD-Thesis-Approach.pdf. Shambare, R. (2019) Presenting a PhD research proposal: A guide for commerce students, African Journal of Science, Technology, Innovation and Development, 13:1, 109-123, DOI: 10.1080/20421338.2019.1638586. The writings have all appeared in 'human hand' on my LinkedIN account, and I have used ChatGPT to rewrite this into podcast format, and then Descript to add my virtual disembodied voice. This might not be the most exciting episode on the channel, but the series is worth listening to in case you are considering this expensive and time-consuming pathway/…

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Awards P4 - Unveiling the Impact of Student Awards in Creative Industries #ALTC2023 26:36

1 year ago26:36

26:36

Spill the tea - we want to hear from you! Discover the transformative power of student awards as we converse with a distinguished panel of educators gathered for the 2023 edition of Middlesex University's Annual Learning and Teaching conference. Promising to build confidence, generate connections, and encourage collaboration, these accolades are more than mere symbols of recognition - they are stepping stones to academic victory and beyond. Joining me are Dr James Graham, Vaishali Raj Sharma, Afroz Nawaf, Dalilah Kalla and Nancy Slonims, and each offer unique and compelling tales and insights. Ever pondered the intersection of education, awards, and festivals? Tune in as we unveil how film, fashion and graphic design schools ingeniously incorporate these elements into their curriculum, providing students with unique experiences and opportunities. We'll delve into the stories behind partnerships with Warner Brothers Middle East and the winning formula behind Forbes' Best Media Center in MENA. In a broader context, we'll talk about the crucial role of authenticity in the creative industries, and how staying true to one’s creative self can prove to be that powerful catalyst for success. Ready to ignite your mind and feel inspired? Don't miss this enlightening journey through the world of student awards and authenticity.…

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Awards P3 - Unlocking the Link between Awards, Pedagogy and Industry Integration 11:24

1 year ago11:24

11:24

Spill the tea - we want to hear from you! In this episode we're connecting awards, pedagogy, and industry standards in a way you never thought possible. We won't shy away from the hurdles – the struggle to find relevant literature on industry-organized student award ceremonies and higher education pedagogy. But hey, we're equipped with 'Publish or Perish'. We'll comb through every piece of literature to find valuable insights and themes like academic capitalism and poverty alleviation and inclusion. This is just the beginning of our exciting research journey, and we can't wait to bring you along!…

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Awards P2: Exploring Student Satisfaction in Award Programs: A Deep Dive into Measurements, Models, and Impact 13:55

2 years ago13:55

13:55

Spill the tea - we want to hear from you! Ever wondered what makes a student tick? What are the factors that lead to a satisfied and motivated learner? Get ready to have these questions answered in our latest episode of the Incongruent podcast with host, Stephen King. We delve into the intricate world of student satisfaction within award programs, dissecting the complex nature of measuring satisfaction and its impact on a student's learning experience. We discuss award events, student satisfaction surveys, and quality models such as SERVQUAL, SERVSERF and HEdSERF, and reveal our proposed model, AWARDSERF. Stay tuned as we explore the intricate dynamics of student satisfaction based on research findings from India and China, discussing aspects like campus facilities, administrative support, career opportunities, and school reputation. We also tackle the various models and talk about their potential to empower educators and competition organizers. This is not just another podcast episode; this is a journey through the fascinating world of student satisfaction, a deep dive into what makes learning an award-winning experience. So, buckle up and get ready to learn, unlearn, and relearn with us!…

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