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Virtual GM - A Hotel Management Podcast
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Welcome to Virtual GM, the ultimate podcast for anyone looking to elevate their game in the modern hospitality industry! Whether you're a boutique hotel owner, VRBO manager, Airbnb administrator, front desk staff, or just someone trying to navigate the ever-changing landscape of the hospitality world, this podcast is for you! Each episode is packed with valuable insights, expert advice, and real-life stories from industry leaders and innovators. We'll cover everything from how to effectively market your property and increase bookings, to how to provide top-notch customer service and stand out in a crowded market. But it's not all business - we'll also be having a lot of fun along the way. Expect witty banter, relatable anecdotes, and plenty of laughs as we take a fresh and entertaining approach to discussing the hospitality industry. Produced and distributed by Vibrant Management - a company dedicated to helping hoteliers and vacation rental managers thrive in the modern world - Virtual GM is your go-to source for all things hospitality. So, join us, and let's elevate your game! and visit us on our website: www.thevibrantteam.com
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Welcome to Virtual GM, the ultimate podcast for anyone looking to elevate their game in the modern hospitality industry! Whether you're a boutique hotel owner, VRBO manager, Airbnb administrator, front desk staff, or just someone trying to navigate the ever-changing landscape of the hospitality world, this podcast is for you! Each episode is packed with valuable insights, expert advice, and real-life stories from industry leaders and innovators. We'll cover everything from how to effectively market your property and increase bookings, to how to provide top-notch customer service and stand out in a crowded market. But it's not all business - we'll also be having a lot of fun along the way. Expect witty banter, relatable anecdotes, and plenty of laughs as we take a fresh and entertaining approach to discussing the hospitality industry. Produced and distributed by Vibrant Management - a company dedicated to helping hoteliers and vacation rental managers thrive in the modern world - Virtual GM is your go-to source for all things hospitality. So, join us, and let's elevate your game! and visit us on our website: www.thevibrantteam.com
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1 Episode 42: Hotel Pontotoc – Memphis’ Newest Boutique Gem 20:40
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Play Later Play Later Lists Like LikedIn this episode, Cody & Meagan dive into the exciting grand opening of Hotel Pontotoc and its signature bar, The Dame , launching April 21st in Downtown Memphis ! 🎙 What You’ll Learn in This Episode: 🏨 The Story Behind Hotel Pontotoc – A boutique hotel with a rich and storied past , blending historic charm with modern luxury. 🍸 Inside The Dame – The property’s elegant yet rebellious bar, promising a one-of-a-kind cocktail experience. 📍 Why Memphis? – How this location captures the soul of the city, from Beale Street energy to Southern hospitality . 🛎 Bringing History to Life – How Hotel Pontotoc embraces its “Clean Sheets, Shady Past” motto to create a unique guest experience . 🎉 What to Expect on Opening Day – The events, offerings, and why you should book a stay ASAP ! Memphis is getting a new must-visit destination , and we’re here to tell you why Hotel Pontotoc should be on your travel radar! 🌟 Book your stay and experience the perfect blend of past & present at Hotel Pontotoc ! Follow us on Instagram - @thevibrantteam @virtualgmpodcast Checkout our website - www.thevibrantteam.com…
1 Episode 41: Preparing Your Property for Easter & Spring Break Guests 19:51
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Play Later Play Later Lists Like LikedIn this episode, Cody & Meagan break down everything you need to do to ensure your property is ready for guests visiting during Easter and Spring Break . These seasons bring an influx of travelers looking for memorable stays, and it's crucial to be prepared! 🎙 What You’ll Learn in This Episode: ✅ Creating a Festive Atmosphere – Small touches like Easter decorations, themed welcome gifts, or a Spring Break-ready vibe. ✅ Family-Friendly Amenities – Making sure you have kid-friendly activities , high chairs, cribs, and everything families may need. ✅ Optimizing for Peak Bookings – How to adjust pricing, promotions, and packages to attract both Easter weekend and Spring Break travelers. ✅ Stocking Up on Essentials – Beach towels, sunscreen, extra linens, and all the little details that make guests feel at home. ✅ Event & Activity Recommendations – Highlighting local Easter egg hunts, sunrise services, or Spring Break excursions to enhance your guests’ experience. With these practical and strategic tips , you’ll be fully prepared to give your guests an unforgettable stay this season! 🚀 Make sure your property is guest-ready for one of the busiest travel times of the year! Follow us on Instagram - @thevibrantteam @virtualgmpodcast Checkout our website - www.thevibrantteam.com…
1 Episode 40: Elevating Hospitality with Dina Belon-Sayre, President of Staypineapple 27:36
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Play Later Play Later Lists Like LikedIn this episode, Cody sits down with Dina Belon-Sayre , the President of Staypineapple Hotels and fellow Board Member of the Independent Hotel Show Miami , to dive into the future of hospitality, leadership, and industry advocacy . 🎙 What You’ll Learn in This Episode: ✅ Dina’s journey in boutique hospitality and how she has shaped Staypineapple’s unique guest experience. ✅ The importance of AHLA (American Hotel & Lodging Association) in shaping policies, supporting hoteliers, and driving industry progress. ✅ What you can expect at the Independent Hotel Show Miami , the must-attend event for boutique and independent hoteliers. ✅ Dina’s leadership philosophy and what it takes to build a memorable hospitality brand . 🏆 Dina has been recognized as one of the Top 50 Women Leaders in Hospitality (2023 & 2024) and was featured on The Boutique Hotelier’s Power List of Industry Titans (2024) . Her expertise in guest experience, leadership, and industry mentorship makes this episode a must-listen for hoteliers, entrepreneurs, and hospitality professionals . 🔗 Learn more about: Staypineapple Hotels: https://www.staypineapple.com/ AHLA (American Hotel & Lodging Association): https://www.ahla.com/ Independent Hotel Show Miami: https://independenthotelshow.us/ Follow us on Instagram - @thevibrantteam @virtualgmpodcast Checkout our website - www.thevibrantteam.com…
1 Episode 39: The Future of Hospitality with AI – Featuring Logan Nicholson of Talsey AI 47:56
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Play Later Play Later Lists Like LikedIn this episode, Cody sits down with Logan Nicholson , the founder of Talsey AI , to discuss how artificial intelligence is transforming the hospitality industry . Logan launched Talsey AI from the thriving tech hub of Salt Lake City, UT , with a mission to bring the spirit of hospitality into hotel technology . With a background in tech and marketing , he has built a cutting-edge platform designed to enhance both the guest experience and hotelier operations . 🧠 What You’ll Learn in This Episode: ✅ How AI is revolutionizing hotel operations and improving guest interactions. ✅ Why online reputation is directly tied to revenue , including eye-opening statistics like: A 1% improvement in online reputation can lead to a 1.49% increase in RevPAR (Revenue Per Available Room). The difference between a 4-star and 4.5-star property? A 35% rate increase ! ✅ How hoteliers can leverage AI to improve efficiency, automate guest communication, and enhance personalization. ✅ What the future holds for AI-driven hotel management and guest engagement . Logan brings game-changing insights into the power of AI in hospitality and how tools like Talsey AI are helping properties of all sizes increase revenue, improve guest satisfaction, and stay ahead of the competition. 🔗 Learn more about Talsey AI : https://www.talsey.com/ 🔗 Connet with Logan: https://www.linkedin.com/in/logannicholson00/ 🔗 Email: logan@talsey.com Follow us on Instagram - @thevibrantteam @virtualgmpodcast Checkout our website - www.thevibrantteam.com…
1 Episode 38: March Maintenance Madness – 5 Essential Maintenance Must-Dos 16:53
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Play Later Play Later Lists Like LikedIn this episode, Cody and Meagan dive into a brand-new topic for the podcast— maintenance! As the busy season approaches, it’s crucial to ensure your property is in top shape. That’s why they’re breaking down the five most important maintenance tasks to focus on during March Maintenance Madness so your hotel or short-term rental is fully prepped for peak season. 🛠 The 5 Most Important Maintenance Items: 1️⃣ Sinking Fund – Have a reserve set aside for unexpected repairs and ongoing maintenance to avoid costly surprises. 2️⃣ Specialty Services – Schedule essential services like pest control, window washing, landscaping, and HVAC checks to keep your property in pristine condition. 3️⃣ Deep Cleaning – Now’s the time for a full-property refresh, including carpets, upholstery, walls, and hard-to-reach areas. 4️⃣ Room Maintenance – Go through every single unit and check the small but important details like loose bolts, HDMI cables, TV remotes, batteries, and more. 5️⃣ Inspections – Conduct a thorough property walkthrough to catch issues before guests do. Check for leaks, wear and tear, safety hazards, and anything that needs a quick fix before peak season hits. This episode is packed with actionable insights to help you stay ahead of maintenance issues and ensure your guests have a flawless experience! Follow us on Instagram - @thevibrantteam @virtualgmpodcast Checkout our website - www.thevibrantteam.com…
1 Episode 37: Launching Edgewater Resort – 4 Keys to a Successful Property Launch 22:37
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Play Later Play Later Lists Like LikedIn this episode, Cody and Meagan are thrilled to announce the launch of Vibrant’s newest property, Edgewater Resort ! They take you behind the scenes of what it takes to successfully open a hospitality business and the four most important things you need to get right when launching a property. 🚀 The 4 Keys to a Successful Property Launch: 1️⃣ An Incredible Website – Your online presence is your first impression. A fast, user-friendly, and visually stunning website is a must for direct bookings. 2️⃣ The Best PMS (Property Management System) – The right PMS streamlines operations, automates tasks, and maximizes efficiency for both guests and staff. 3️⃣ Guest Communication Flow Tool – Ensuring seamless communication before, during, and after a guest’s stay is crucial for guest satisfaction and repeat bookings . 4️⃣ Integrations That Make Your Life Easier – The best technology stack allows everything to work together smoothly, from revenue management to housekeeping coordination . If you're launching a new hotel, resort, or short-term rental, this episode is packed with must-know insights to set you up for success! 🌊 Check out Edgewater Resort : EdgewaterResortMI.com Follow us on Instagram - @thevibrantteam @virtualgmpodcast Checkout our website - www.thevibrantteam.com…
1 Anke Graichen – Climbing the Ranks in Hospitality & The Independent Hotel Show Miami 16:37
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Play Later Play Later Lists Like LikedIn this episode, Cody sits down with Anke Graichen , the General Manager of Hyde Beach House in Florida. Anke shares her inspiring journey of building a career in hospitality , working her way through multiple roles to reach the GM position. If you’ve ever wondered what it takes to grow in the hospitality industry, Anke’s story is packed with valuable insights and motivation . Cody and Anke also talk about their shared experience serving on the Board for Independent Hotel Show Miami . This premier hospitality event is a must-attend for industry professionals, featuring over 200 product and service vendors , networking opportunities, and expert panels. And for our listeners, we’ve got an exclusive special offer —a free registration code to attend the Independent Hotel Show Miami! Tune in to get the details. Topics Covered: ✅ Anke’s journey from entry-level roles to General Manager ✅ What it takes to grow and succeed in hospitality ✅ Why attending Independent Hotel Show Miami is essential for industry professionals ✅ How to connect with over 200 vendors to elevate your business ✅ Exclusive free registration code for listeners! Don’t miss this episode! Whether you're building your career or looking for new business opportunities, Anke’s insights and the Independent Hotel Show Miami are game-changers. Independent Hotel Show: https://independenthotelshow.us/ Hyde Beach House: https://www.hydebeachhousefl.com/ Anke LinkedIn: https://www.linkedin.com/in/anke-graichen-028590185/ Follow us on Instagram - @thevibrantteam @virtualgmpodcast Checkout our website - www.thevibrantteam.com…
1 Episode 35: Preparing for a Successful 2025 Season 17:41
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Play Later Play Later Lists Like LikedIn this episode, Cody is flying solo and diving deep into everything you need to do to prepare for your 2025 season . Success in hospitality doesn’t happen by accident—it’s all about planning, strategy, and execution . Cody shares his top tools, tricks, and insights to ensure your business is set up for a profitable and efficient year ahead. Topics covered include: ✅ Budgeting for 2025 – How to forecast revenue and expenses effectively. ✅ Marketing Strategy – The must-do’s to boost bookings and grow brand awareness. ✅ Operational Efficiency – The tools and systems to streamline your processes. ✅ Guest Experience – What changes you can make now to improve satisfaction and retention. ✅ Industry Trends – What’s changing in 2025 and how to stay ahead of the curve. This episode is packed with actionable insights that will help you kick off the new year strong. If you’re looking to maximize profitability, improve operations, and stay competitive in 2025 , this is a must-listen! Follow us on Instagram - @thevibrantteam @virtualgmpodcast Checkout our website - www.thevibrantteam.com…
1 Episode 34: A Legacy of Luxury – Interview with Richard Kessler 29:34
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Play Later Play Later Lists Like LikedIn this episode, Cody sits down with Richard Kessler, the visionary Chairman and CEO of The Kessler Collection. With over 50 years of experience in hospitality, Kessler has built a legacy of innovation, luxury, and excellence in hotel development and management. Kessler’s impact on the industry is undeniable. He previously served as President and Chairman of Days Inns of America and has played a pivotal role in the boutique hotel movement. His passion for historic renovations has brought life to iconic properties like the Casa Monica Resort and Spa in St. Augustine, FL , The Mansion on Forsyth Park in Savannah, GA , and the transformative Plant Riverside District in Savannah . His influence also extends into the launch of Marriott’s Autograph Collection , where he was the first and largest franchise operator in the U.S. Beyond hospitality, Kessler is deeply involved in philanthropy, supporting causes like the Treutlen House for abused children , the Kessler Reformation Collection at Emory University , and numerous scholarships for visual and performing arts education. His commitment to community and culture has shaped not only his properties but the industry as a whole. Tune in to hear Richard Kessler’s inspiring journey, insights into hotel development, and his vision for the future of hospitality. Website: https://www.kesslercollection.com/ Follow us on Instagram - @thevibrantteam @virtualgmpodcast Checkout our website - www.thevibrantteam.com…
1 Top Hospitality Events for 2025 & HR Insights with Joe Ruzicka 20:50
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Play Later Play Later Lists Like LikedIn this episode, Cody sits down with Joe Ruzicka, Director of Business Development at Adams Keegan, Inc. Cody and Joe first connected at BITAC, one of the hospitality industry’s premier networking events. Known for his commitment to the industry, Joe shares his top three hospitality events for 2025 that every professional should attend: Hunter Hotel Conference : A leading event for hotel investors and developers to connect and share insights. More info here BITAC : A top-tier event for networking and thought leadership in hospitality. More info here The Lodging Conference : An iconic event focusing on the hotel industry and beyond. More info here Beyond events, Joe also gives us his top karaoke song and shares a look into his company, Adams Keegan. As a national HR and employer services provider, Adams Keegan is known for its unique Efficenter® technology platform, designed to customize human capital management solutions from recruitment to retirement. Unlike cookie-cutter software solutions, Adams Keegan delivers personal service by assigning dedicated professionals who partner with clients from sectors like hospitality, healthcare, finance, and manufacturing. With nearly 30 years of experience, Adams Keegan is committed to transforming HR and employer services. This conversation dives deep into upcoming trends, the value of meaningful conferences, and practical HR solutions to enhance business operations in hospitality. Connect w/Joe: Phone: 214-433-7030 Email: Joe.ruzicka@adamskeegan.com Website: https://www.adamskeegan.com/ Follow us on Instagram - @thevibrantteam @virtualgmpodcast Checkout our website - www.thevibrantteam.com…
Happy New Year from Cody and Meagan! In this first episode of 2025, Cody and Meagan kick off the year by reflecting on what lies ahead and wishing all their listeners a successful and joyful New Year. They give a sneak peek at some of the exciting guests lined up for the month—episodes 33, 34, and 35 will feature inspiring industry professionals who will share their insights and success stories in hospitality and beyond. This episode sets the tone for a year of fresh ideas, motivating conversations, and valuable strategies for those in the hospitality space. Join Cody and Meagan as they gear up for a brand new season of tips, stories, and interviews to help elevate your business in 2025. Here’s to growth, inspiration, and plenty of exciting moments in the coming year! Follow us on Instagram - @thevibrantteam @virtualgmpodcast Checkout our website - www.thevibrantteam.com…
In this special post-Christmas episode, Cody and Meagan kick back to wish everyone a Merry Christmas and a Happy New Year! Recognizing that work is probably the last thing on listeners' minds on December 26, they keep things light and festive by diving into their favorite holiday films. Cody and Meagan each share their top Christmas movie picks, with classics like Christmas Vacation , Jingle All the Way , Elf , The Night Before , Die Hard , The Santa Clause , and Home Alone making the list. From hilarious scenes and heartwarming moments to holiday mischief, they discuss what makes each movie unforgettable and why these films bring the spirit of the season to life. So sit back, relax, and enjoy this light-hearted episode as Cody and Meagan reflect on these holiday favorites. Wishing all listeners a joyful holiday season and an exciting start to 2025! Follow us on Instagram - @thevibrantteam @virtualgmpodcast Checkout our website - www.thevibrantteam.com…
In this episode, Cody and Meagan dive into actionable marketing strategies to finish the year on a high note. With the episode launching on December 19, 2024, they focus on last-minute tactics that can drive engagement and revenue during the holiday season and set the stage for a strong start to 2025. They cover topics like setting up holiday promotions and flash sales to attract last-minute bookings, leveraging email marketing to reconnect with past guests, and creating engaging social media content that resonates with holiday travelers. Cody and Meagan also discuss optimizing your property’s website with clear calls-to-action and easy booking flows to maximize conversions, along with using targeted ads for the holiday season on platforms like Google and Meta to reach travelers searching for holiday getaways. Whether you’re looking to fill rooms or build awareness for the new year, this episode offers a practical guide to make the most of your year-end marketing efforts. Follow us on Instagram - @thevibrantteam @virtualgmpodcast Checkout our website - www.thevibrantteam.com…
1 12 Days of Christmas with Vibrant Management 31:17
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Play Later Play Later Lists Like LikedIn this episode, Cody and Meagan share their essential toolkit for effectively managing a hospitality business. They discuss the 12 top tools that help streamline operations, enhance guest communication, and boost revenue. From property management systems like WebRezPro and Think Reservations to communication platforms like Mango Voice and Akia, each tool plays a unique role in building a seamless experience for guests and staff alike. They highlight how using Lynx Locks simplifies access control, while Slack supports team coordination, and how Airbnb’s platform continues to connect properties with a vast audience. Cody and Meagan also explore Talsey AI for operational insights, Stash Rewards to improve guest loyalty, and Gusto for payroll. For strategy and goal tracking, they discuss EOS, and for activity bookings, Flybook is a top pick. As a bonus, they recommend HOVR for content engagement to help make your property’s online presence unforgettable. Get ready to elevate your hospitality game with these must-have tools! Follow us on Instagram - @thevibrantteam @virtualgmpodcast Checkout our website - www.thevibrantteam.com…
1 Preparing Your Hospitality Business for Success in 2025 13:16
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Play Later Play Later Lists Like LikedIn this episode, Cody and Meagan guide you through the essential steps to set your hospitality business up for success in 2025. They cover how to start building your annual budget, forecasting both revenues and expenses to ensure your financial roadmap is in place. The episode also dives into creating a powerful annual marketing plan, focusing on promotions, key marketing dates, and the best ways to align with seasonal trends. They offer expert tips on making informed adjustments based on previous years’ data, setting achievable goals, and implementing flexible strategies to adapt as the year unfolds. Cody and Meagan provide actionable insights on analyzing past performance, identifying new opportunities, and keeping your team aligned on your 2025 objectives. Start the new year prepared, confident, and ready for growth with this step-by-step planning episode. Follow us on Instagram - @thevibrantteam @virtualgmpodcast Checkout our website - www.thevibrantteam.com…
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Virtual GM - A Hotel Management Podcast
1 Thanksgiving Cheers and Last-Minute Black Friday Tips 13:18
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Play Later Play Later Lists Like LikedIn this Thanksgiving episode, Cody and Meagan share a lighthearted conversation as they dive into what would be on their ultimate Thanksgiving plate, from favorite classic dishes to unique must-haves. They express gratitude for their audience and the hospitality community, adding a touch of warmth and celebration to the holiday spirit. They also share a quick, practical tip for property owners: if you're in need of a last-minute marketing boost, there’s still time to create a simple, effective Black Friday email campaign to send out to past guests. This easy outreach can help drive bookings and remind guests of everything you offer. A few heartfelt wishes and a friendly offer could be just the right combination to bring past guests back for the holidays or the new year. Wishing everyone a Happy Thanksgiving filled with gratitude and good food! Follow us on Instagram - @thevibrantteam @virtualgmpodcast Checkout our website - www.thevibrantteam.com…
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Virtual GM - A Hotel Management Podcast
1 From Front Desk to GM - Nick Bonniksen’s Inspiring Journey in Hospitality 1:01:50
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Play Later Play Later Lists Like LikedIn this episode, Cody is joined by Nick Bonniksen, Director of Kiln St. George, to talk about the transformative power of sports, resilience, and the dynamic hospitality industry. Originally on the path to a professional baseball career, Nick’s journey took a sharp turn after sports injuries forced him to rethink his future. With no Plan B, Nick started at the front desk of a Marriott and quickly rose through the ranks, proving that determination can turn entry-level beginnings into something extraordinary. After working in various roles—including Front Desk Manager, Sales Director, and even night auditor during the challenging COVID period—Nick continued to grow. His next move took him to Utah’s Best Vacation Rentals as Sales Director and eventually Regional Manager, where he doubled the company’s revenue. Recognized for his success, he was recruited back to Marriott as General Manager of Wyndgate St. George, where he led the location to a remarkable global ranking of #4 in just three years. Now at Kiln, a thriving coworking community, Nick hopes to bolster the business ecosystem in Southern Utah. Cody and Nick discuss how his sports background shaped his leadership, how he tackled obstacles, and his goals for Kiln’s latest location in St. George. This episode is filled with insights on the value of perseverance and the rapid growth possible in the hospitality industry with the right mindset. Connect w/Nick: Website: https://kiln.com/communities/st-george/ LinkedIn: https://www.linkedin.com/in/nick-bonniksen-37280b178/ Instagram: https://www.instagram.com/nickbonniksen/ Email: nick.b@kiln.com Follow us on Instagram - @thevibrantteam @virtualgmpodcast Checkout our website - www.thevibrantteam.com…
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Virtual GM - A Hotel Management Podcast
1 Mastering Airbnb Investments with John Bianchi, Founder of STR Search 26:11
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Play Later Play Later Lists Like LikedIn this insightful episode, Cody sits down with John Bianchi, the Founder of STR Search, a data-driven mastermind behind over $70M in Airbnb investments across the country. John has successfully helped clients acquire more than 150 cash-flowing Airbnbs, all with a 100% success rate. When he's not analyzing data, John enjoys spending time with his newborn daughter. This episode dives into the world of Airbnb investing, focusing on how to use data to make smarter decisions and avoid analysis paralysis. John explains how to forecast the annual revenue of potential Airbnb properties and offers tips on identifying the best Airbnb markets for your investment. He also breaks down how to determine which amenities will increase your revenue, and how to safeguard your Airbnb investment during a recession. Additional topics include building a buy box for your next Airbnb, getting the most out of your investment, and the fundamentals of Airbnb data. John also reveals his “Airbnb Business Blueprint,” offering a step-by-step guide to starting your own Airbnb business from scratch. Key questions John answers in this episode include: How to beat a looming recession with your Airbnb business? Why do most Airbnbs fail? What is the biggest mistake people make when getting into Airbnbs? How do you give back? This episode is packed with actionable insights for both seasoned investors and those just getting started in the Airbnb space. Connect w/John: Website: https://strsearch.com/ TikTok: https://www.tiktok.com/@theairbnbdataguy Facebook: https://www.facebook.com/groups/584067645599343 LinkedIn: https://www.linkedin.com/in/john-bianchi-245608a6/ Instagram: https://www.instagram.com/theairbnbdataguy/ YouTube: https://www.youtube.com/channel/UCHnwvtvqsfFG2S1d5x5B4HQ Follow us on Instagram - @thevibrantteam @virtualgmpodcast Checkout our website - www.thevibrantteam.com…
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Virtual GM - A Hotel Management Podcast
1 Simplifying Vacation Rental Operations with Will Rogers, Founder of Dormi.io 34:00
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Play Later Play Later Lists Like LikedIn this exciting episode, Cody is joined by a special guest, Will Rogers, founder of Dormi.io—a cutting-edge software designed to simplify vacation rental operations. Will shares his incredible entrepreneurial journey, from purchasing a small cleaning company to expanding it nationwide, focusing on commercial and hospitality cleaning. As Will's business grew, he realized a major gap in the hospitality industry: the need for a streamlined solution to manage operations. That’s where Dormi.io was born. Dormi.io focuses on optimizing vacation rental management, ensuring smooth operations and improved guest experiences. Will shares insights into how his hands-on experience in the cleaning industry led him to develop this innovative software, and how Dormi.io is making a difference for property owners and managers across the country. In this episode, you’ll also get a glimpse into Will’s personal journey—from being a risk-taker and entrepreneur to building a seven-figure business and starting Dormi.io. He also discusses his faith, family, and the learning experiences that have shaped him as a leader and visionary in the hospitality industry. Join us as Cody and Will dive deep into the challenges and rewards of growing a service business, the inspiration behind Dormi.io, and the future of hospitality operations. Website: https://dormi.io/ Follow us on Instagram - @thevibrantteam @virtualgmpodcast Checkout our website - www.thevibrantteam.com…
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Virtual GM - A Hotel Management Podcast
1 Happy Halloween! Spooky Ideas for a Thriving Holiday Season 20:08
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Play Later Play Later Lists Like LikedIn this light and festive Halloween episode, Cody and Meagan are here to wish everyone a Happy Halloween and share some fun, creative ways to make the upcoming holiday season exciting for property owners and guests alike! As we transition into the full holiday season, it's time to start planning how to bring the holiday spirit to your property. From decorating tips to creating themed experiences for your guests, Cody and Meagan discuss how small touches can make a big impact. Learn how you can transform your property into a cozy, festive getaway for the winter holidays by offering holiday promotions, special packages, and personalized guest experiences that make the season memorable. In this episode, they also dive into strategies for engaging guests during the holidays—whether it’s through social media contests, seasonal food and drink offerings, or festive activities. These tips will not only help create a more enjoyable stay for your guests but will also enhance your property’s reputation and boost direct bookings as the year comes to an end. Get ready to celebrate the holidays in style and make this holiday season the best yet for your property! Follow us on Instagram - @thevibrantteam @virtualgmpodcast Checkout our website - www.thevibrantteam.com…
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Virtual GM - A Hotel Management Podcast
1 The Canyons Collection is for Sale – Don’t Miss Out! 25:28
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Play Later Play Later Lists Like LikedIn this episode of the Virtual GM Podcast, Cody and Meagan are excited to talk about one of their favorite properties hitting the market—The Canyons Collection! Located just on the outskirts of Zion National Park, The Canyons Collection offers a rare opportunity for investors and hoteliers looking to own a prime piece of hospitality real estate in one of the most iconic natural settings in the United States. With its strategic location and stunning views, this property is perfect for those looking to enter or expand in the boutique hospitality industry. The Canyons Collection includes several beautifully designed properties, each offering unique experiences for travelers seeking both adventure and relaxation. The collection has a proven track record of high occupancy rates, strong guest reviews, and a solid foundation in the market. Cody and Meagan highlight the property’s exceptional value and why they believe it won’t stay on the market for long. In this episode, the Vibrant Team shares the pitch deck for your review, along with the realtor's contact information. They also discuss what makes this property stand out, how it aligns with trends in hospitality, and why Zion National Park remains one of the top travel destinations for both domestic and international travelers. If you're in the market for a stunning boutique property in a world-class location, this is your chance! Tune in to learn more about The Canyons Collection, and don't hesitate to reach out for more details. Contact Info: Breck Dockstader: 435-680-9891 Email: breck@cliffrosedevelopment.com Website: https://www.thecanyonscollection.com/ Listing Link & Pitch Deck: https://www.loopnet.com/Listing/The-Canyons-Portfolio-Sale/33435777/ Follow us on Instagram - @thevibrantteam @virtualgmpodcast Checkout our website - www.thevibrantteam.com…
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Virtual GM - A Hotel Management Podcast
In this episode of the Virtual GM Podcast, Cody and Meagan dive into practical, do-it-yourself marketing tips that any property owner can implement—without breaking the bank! Whether you manage a small boutique hotel, a vacation rental, or a larger hospitality business, these simple yet effective strategies can help you boost your online presence and drive more bookings. And the best part? Many of these tactics are either free or very low cost. Key DIY marketing tips include boosting ads on social media platforms like Facebook and Instagram to increase your property's visibility and reach. They also discuss how to use Google Smart Campaigns to target potential guests based on their search habits. One of the most exciting strategies is leveraging user-generated content—by inviting creators and influencers to your property, you can get authentic content that resonates with audiences and attracts new guests. Cody and Meagan also emphasize the importance of writing regular blogs to improve your site's SEO, and they share how using tools like ChatGPT can help create that content quickly and efficiently. Don’t forget the power of email campaigns! Reaching out to past guests using tools like Flodesk or Mailchimp can keep your property top-of-mind for return visits and new referrals. If you're feeling overwhelmed or unsure about these tools, don’t worry—the Vibrant Team is here to help! Reach out for expert advice or to get help setting up your marketing strategies for success. Follow us on Instagram - @thevibrantteam @virtualgmpodcast Checkout our website - www.thevibrantteam.com…
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Virtual GM - A Hotel Management Podcast
1 A Hidden Gem for Sale – The Dwellings Near Zion National Park 20:08
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Play Later Play Later Lists Like LikedIn this episode, Cody and Meagan share exciting news about one of their all-time favorite properties going up for sale—The Dwellings, located just outside Zion National Park. This stunning property offers an exceptional opportunity for those looking to invest in hospitality and real estate. Whether you’re an experienced hotelier or a first-time buyer, The Dwellings is a hidden gem with immense potential that won’t be on the market for long. Nestled near one of the most visited national parks in the U.S., The Dwellings offers a unique stay experience with breathtaking views and top-tier amenities. Cody and Meagan discuss what makes this property so special and why it’s a dream investment for anyone passionate about hospitality or outdoor adventure. They’ve included a detailed pitch deck in the episode notes, as well as the realtor's contact information, to give potential buyers all the tools they need to act fast. Don’t miss out on this rare chance to own a slice of paradise near Zion. Tune in to hear Cody and Meagan explain why The Dwellings stands out in the hospitality market and how you can get involved before it’s gone! Check It Out for Yourself: Pitch Deck: https://issuu.com/theagencysg/docs/the_dwellings_pitch_deck_8.20.24 Listing: https://www.theagencyre.com/ldp-share/STG/24-253223&t=04.53.34.233514 Follow us on Instagram - @thevibrantteam @virtualgmpodcast Checkout our website - www.thevibrantteam.com…
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Virtual GM - A Hotel Management Podcast
1 Mastering Your Finances and Transforming Your Business with Smart Budgeting 26:31
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Play Later Play Later Lists Like LikedIn this episode, Cody and Meagan dive deep into the crucial topic of financial management for hospitality businesses. They discuss how mastering your finances is key to transforming your business and ensuring long-term success. With over a decade of experience, the Vibrant team shares their best practices for smart budgeting and financial planning, providing actionable insights to help you stay on top of your business finances. Cody walks listeners through his tried-and-true methods for setting up business banking, explaining how to create a financial system that works seamlessly. From establishing different accounts for expenses and savings to ensuring smooth cash flow, you'll learn how to organize your finances in a way that supports growth and stability. We also cover essential budgeting practices, such as setting up monthly expense tracking, projecting revenue accurately, and preparing for unexpected financial challenges. Whether you're a seasoned business owner or just starting out in the hospitality industry, this episode offers practical tips on how to effectively manage your finances, from basic bookkeeping to long-term financial planning. Tune in to discover the strategies you need to elevate your financial game and make your business thrive. Follow us on Instagram - @thevibrantteam @virtualgmpodcast Checkout our website - www.thevibrantteam.com…
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Virtual GM - A Hotel Management Podcast
1 Maximizing Your Q4 Promotions and Setting Holiday Pricing 23:00
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Play Later Play Later Lists Like LikedIn this episode, we explore the importance of preparing your hospitality business for the upcoming 4th quarter, one of the busiest times of the year. Cody and Meagan dive into the essential steps for setting your promotions well in advance, including special pricing for key holidays such as Halloween, Thanksgiving, Christmas, and New Year's. We discuss how to strategically plan your pricing for both the remainder of 2024 and into 2025, ensuring your property is ready to capture holiday travelers and long-term bookings. You’ll learn tips on how to optimize your website to drive conversions by implementing a compelling call to action that encourages guests to book as soon as they land on your page. Whether you're managing an independent hotel, a boutique property, or an Airbnb, this episode provides insights on boosting revenue, creating urgency, and setting your property up for success as the year comes to a close. Tune in to make sure your business is ready for the holiday rush! Follow us on Instagram - @thevibrantteam @virtualgmpodcast Checkout our website - www.thevibrantteam.com…
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Virtual GM - A Hotel Management Podcast
1 Cody goes to BITAC Independent at the Ritz Carlton, Amelia Island 17:52
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Play Later Play Later Lists Like LikedIn this episode, we dive into Cody’s most recent experience at the BITAC Independent event, held at the beautiful Ritz Carlton in Amelia Island, Florida. BITAC brings together top-level executives from independent properties across the country to discuss the future of hospitality. Cody shares key takeaways from the event, networking opportunities, and the innovative strategies being implemented by leaders in the independent hotel space. Don’t miss the insights from this incredible gathering of hospitality professionals! Check out more about BITAC: BITAC Independent. Follow us on Instagram - @thevibrantteam @virtualgmpodcast Checkout our website - www.thevibrantteam.com…
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Virtual GM - A Hotel Management Podcast
1 Financial Foundations: Mastering Budgeting and Cash Flow in Hospitality 18:49
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Play Later Play Later Lists Like LikedPodcast Description: Season 2, Episode 16 of the Virtual GM Podcast In this episode of the Virtual GM Podcast, Cody and Meagan Adent from Vibrant Management dive into the critical topic of financial management in the hospitality industry. They share Vibrant’s proven financial process, including the creation of detailed budget sheets for all companies, the use of QuickBooks Online, and the importance of having everything in place for financial planning and success. The episode emphasizes the significance of timely financial reporting, ensuring end-of-month finances are completed by the 10th of every month. This includes a reconciled budget sheet, Profit & Loss (P&L) statement for the previous month, year-to-date P&L, and the most current balance sheet. Cody and Meagan also offer practical tips on managing cash flow effectively to keep your hospitality business thriving. Whether you’re a hotel owner, property manager, or involved in any aspect of the hospitality industry, this episode provides essential insights to help you maintain financial stability and achieve long-term success. Follow us on Instagram - @thevibrantteam @virtualgmpodcast Checkout our website - www.thevibrantteam.com…
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Virtual GM - A Hotel Management Podcast
Podcast Description: Season 2, Episode 15 of the Virtual GM Podcast In this episode of the Virtual GM Podcast, Meagan and Cody Adent from Vibrant Management highlight the must-attend hospitality events for 2024. With show season kicking off in September and October, these events are crucial for anyone looking to stay ahead in the industry. We discuss the Independent Hotel Show, your local state tourism conference (like Utah's), the IL Congress, and The Hospitality Show. These gatherings offer incredible opportunities for networking, learning, and discovering the latest trends in the hospitality world. Independent Hotel Show USA Website: Independent Hotel Show USA Description: The Independent Hotel Show USA is a premier event designed for luxury and boutique hoteliers. It provides a platform for industry professionals to connect, discover innovative products and services, and gain insights from expert-led sessions. The event is tailored to meet the unique needs of independent hoteliers, offering opportunities for networking and learning from industry leaders. Utah Tourism Conference Website: Utah Tourism Conference Description: The Utah Tourism Conference is an annual event that brings together professionals from the tourism and hospitality industry within Utah. It focuses on promoting and enhancing tourism in the state through educational sessions, networking opportunities, and discussions on current trends and challenges. The conference is essential for those looking to stay informed about Utah’s tourism initiatives and connect with key players in the local industry. IL Congress (International Luxury Hotel Association Conference) Website: IL Congress Description: The IL Congress, organized by the International Luxury Hotel Association, is a global event dedicated to the luxury hotel sector. It offers a platform for hoteliers, hospitality professionals, and suppliers to explore the latest trends, innovations, and best practices in luxury hospitality. The conference features keynote speakers, panel discussions, and networking opportunities, making it a must-attend event for those in the luxury hotel industry. The Hospitality Show Website: The Hospitality Show Description: The Hospitality Show is a comprehensive event that caters to the broader hospitality industry, including hotels, restaurants, and travel services. It features a wide range of exhibitors, educational sessions, and networking opportunities aimed at helping hospitality professionals stay competitive and informed about the latest industry developments. The event attracts a diverse audience, from hotel owners and operators to marketing professionals and technology providers. These events are excellent opportunities for professionals in the hospitality industry to network, learn, and stay up-to-date with the latest trends and innovations. Whether you're a hotel owner, manager, or just passionate about the industry, tune in to get the scoop on these essential events. Produced and distributed by Vibrant Management, Virtual GM is your ultimate resource for all things hospitality. Don’t forget to visit our website for more resources and support. Follow us on Instagram - @thevibrantteam @virtualgmpodcast Checkout our website - www.thevibrantteam.com…
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Virtual GM - A Hotel Management Podcast
1 Creating Moments that Matter with Hovr: A Conversation with Jason Craparo 36:26
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Play Later Play Later Lists Like LikedPodcast Description: Season 2, Episode 14 of the Virtual GM Podcast In this exciting episode of the Virtual GM Podcast, we are joined by Jason Craparo, CEO & Founder of Hovr, the cutting-edge content delivery software that is revolutionizing the way marketers engage with their audience. Discover how Hovr's patented technology is transforming hospitality websites, driving engagement rates that soar 2000%-4000% above the industry average. Episode Highlights: Hovr Overview: Learn how Hovr enables marketers to deliver the right content to the right person at the right time, creating "Moments that Matter" on your site. These interactions build engagement and seamlessly guide visitors into your booking flow, eager to book their next stay. Innovative Features: Explore Hovr’s intuitive, no-developer-needed tools that enhance your website by turning any text into an interaction, showcasing your property’s amenities in an immersive and engaging way. Enhanced Analytics: Keep track of your engagement with Hovr’s advanced tracking and analytics suite, helping you optimize content and stay ahead of industry trends. Pathways Feature: Discover how Hovr’s latest feature, Pathways, puts your guests and their content center stage in a mobile-prioritized experience that amplifies conversions. Exclusive Offer: Sign up before the end of August to access all of Hovr’s newest features at a special rate, and start transforming your website immediately. Special Guest - Jason Craparo: Jason Craparo, the mastermind behind Hovr, shares his journey from becoming the youngest owner/operator for Sonic Drive-In at 21 to founding Hovr. With a BA in Business from the University of Arizona and an MBA from Babson College, Jason’s impressive resume includes numerous leadership awards, board memberships, and guest lectures at Villanova University. His passion for entrepreneurship and innovation shines through as he discusses how Hovr is changing the game for content delivery in the hospitality industry. Whether you’re looking to boost your website’s engagement or curious about the latest innovations in digital marketing, this episode is packed with actionable insights and expert advice. Join us for an engaging and informative session, blending business acumen with witty banter, relatable anecdotes, and plenty of laughs. Produced and distributed by Vibrant Management, Virtual GM is your ultimate resource for all things hospitality. Tune in, elevate your game, and don’t forget to visit us on our website for more resources and support. Produced by Vibrant Management – helping hoteliers and vacation rental managers thrive in the modern world. Connect w/Jason: E-Mail: jason@gethovr.com Website: https://gethovr.com/ Follow us on Instagram - @thevibrantteam @virtualgmpodcast Checkout our website - www.thevibrantteam.com…
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Virtual GM - A Hotel Management Podcast
1 Navigating 2024: Industry Trends & Top Tips for Engaging Customers 24:50
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Play Later Play Later Lists Like LikedPodcast Description: Season 2, Episode 13 of the Virtual GM Podcast In this insightful episode of the Virtual GM Podcast, Meagan and Cody Adent from the Vibrant Team dive into the top hospitality industry trends of 2024. From booking pace and booking window dynamics to rate strategy and the ever-evolving role of OTAs like Expedia and Booking.com, this episode is packed with the latest insights you need to stay ahead in the game. Episode Highlights: Booking Pace: Understanding current booking trends and how they affect your property's operations. Booking Window: Adapting to shifts in how far in advance customers are booking. Rate Strategy: Crafting a competitive pricing strategy that maximizes revenue without sacrificing occupancy. OTA Insights: Navigating the benefits and challenges of working with OTAs in 2024. Marketing Strategy: Implementing effective plans that resonate with today’s travelers. But that’s not all! We wrap up the episode with 4 Tips to Best Engage Interested Customers : Compelling Offer: Using pop-ups for length-of-stay promotions to capture attention. Consistent Contact with Past Guests: Leveraging emails, texts, and return guest promotions to keep your property top of mind. Retargeting: Utilizing platforms like Meta for retargeting to convert interest into bookings. Strong Team on Phones: Ensuring your team is equipped to close sales from inquiries, and discussing the value of using a secret shop service like BluePrint Creations to assess and improve phone interactions. Whether you're a boutique hotel owner, VRBO manager, Airbnb administrator, front desk staff, or anyone in the hospitality industry, this episode is packed with actionable insights and expert advice. Join us for an engaging and informative session, blending business acumen with witty banter, relatable anecdotes, and plenty of laughs. Produced and distributed by Vibrant Management, Virtual GM is your ultimate resource for all things hospitality. Tune in, elevate your game, and don’t forget to visit us on our website for more resources and support. Produced by Vibrant Management – helping hoteliers and vacation rental managers thrive in the modern world. Follow us on Instagram - @thevibrantteam @virtualgmpodcast Checkout our website - www.thevibrantteam.com…
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