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McKinsey on Consumer and Retail
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Content provided by McKinsey Retail & Consumer Goods, McKinsey Retail, and Consumer Goods. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by McKinsey Retail & Consumer Goods, McKinsey Retail, and Consumer Goods or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
McKinsey experts discuss the latest trends and the most pressing challenges for leaders in the retail and consumer-goods industries. Hear about the immediate and longer-term moves that matter most for business success. Topics covered include strategy, technology, marketing, operations, and organization.
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35 episodes
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Content provided by McKinsey Retail & Consumer Goods, McKinsey Retail, and Consumer Goods. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by McKinsey Retail & Consumer Goods, McKinsey Retail, and Consumer Goods or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
McKinsey experts discuss the latest trends and the most pressing challenges for leaders in the retail and consumer-goods industries. Hear about the immediate and longer-term moves that matter most for business success. Topics covered include strategy, technology, marketing, operations, and organization.
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35 episodes
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McKinsey on Consumer and Retail
1 Portfolio and performance: Priorities for CPG leaders 24:15
24:15 
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Play Later Play Later Lists Like LikedThe consumer goods industry, once an investor darling, has underperformed in recent years. Companies can prioritize six actions to simultaneously revive revenue growth and cut costs. See www.mckinsey.com/privacy-policy for privacy information
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McKinsey on Consumer and Retail
1 Luxury retail is about ‘emotions, not transactions’ 21:26
21:26 Play Later Play Later Lists Like Liked21:26
Play Later Play Later Lists Like LikedThe physical shopping experience matters more than ever, says Value Retail founder Scott Malkin, whose company owns some of the world’s best-performing luxury shopping destinations. See www.mckinsey.com/privacy-policy for privacy information
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McKinsey on Consumer and Retail
1 How product design can yield ‘triple wins’: Growth, margin, and sustainability 23:54
23:54 Play Later Play Later Lists Like Liked23:54
Play Later Play Later Lists Like LikedSome consumer companies have simultaneously increased sales, cut costs, and reduced carbon emissions. Their secret? Paying closer attention to the design of their products and packaging. See www.mckinsey.com/privacy-policy for privacy information
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McKinsey on Consumer and Retail
1 The art and science of reducing retail shrink 23:38
23:38 Play Later Play Later Lists Like Liked23:38
Play Later Play Later Lists Like LikedRetailers need a data-informed, collaborative, store-by-store approach to combat shrink. The payoff: higher profits and better customer experience. See www.mckinsey.com/privacy-policy for privacy information
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McKinsey on Consumer and Retail
1 Holiday shopping in 2023: ‘It started early and will end late’ 24:59
24:59 Play Later Play Later Lists Like Liked24:59
Play Later Play Later Lists Like LikedIn search of the best deals, US consumers are spreading out their spending across several months this holiday season. Here’s what that means for retailers. See www.mckinsey.com/privacy-policy for privacy information
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McKinsey on Consumer and Retail
1 How to do a ‘retail reset’: Priorities for retail leaders 28:02
28:02 Play Later Play Later Lists Like Liked28:02
Play Later Play Later Lists Like LikedThe most successful retailers will be those that undergo a full reset—by harnessing new technology, creating ecosystems, engaging their workforce, and investing in private brands. See www.mckinsey.com/privacy-policy for privacy information
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McKinsey on Consumer and Retail
1 Consumers are spending on sustainable consumer goods: Highlights from new research 25:55
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Play Later Play Later Lists Like LikedWhich sustainability attributes matter most at the point of sale? Do consumers pay attention to sustainability claims? A new report from McKinsey and NielsenIQ provides answers. See www.mckinsey.com/privacy-policy for privacy information
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McKinsey on Consumer and Retail
1 Purposeful growth in retail: Perspectives from two former Nike execs 25:31
25:31 Play Later Play Later Lists Like Liked25:31
Play Later Play Later Lists Like LikedWhat does purposeful growth look like in the retail sector? Christiana Shi and Stuart Hogue, former senior leaders at Nike, speak with McKinsey’s Brian Gregg about the company’s formula for serving customers—with a focus on digital transformation and the direct-to-consumer model. See www.mckinsey.com/privacy-policy for privacy information…
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McKinsey on Consumer and Retail
1 ‘Let’s not just rely on data’: Holt Renfrew’s Anne Pitcher on the future of retail 20:28
20:28 Play Later Play Later Lists Like Liked20:28
Play Later Play Later Lists Like LikedThe department-store veteran explains how retailers can become more consumer-centric, experiential, sustainable, and diverse than they’ve ever been. See www.mckinsey.com/privacy-policy for privacy information
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McKinsey on Consumer and Retail
1 The state of grocery retail around the world 25:08
25:08 Play Later Play Later Lists Like Liked25:08
Play Later Play Later Lists Like LikedRead more > Listen to the podcast (duration: 25:07) > A survey of 30,000+ consumers and 100+ grocery CEOs reveals the challenges—and opportunities—that grocery retailers face today. See www.mckinsey.com/privacy-policy for privacy information
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McKinsey on Consumer and Retail
1 How Europe’s CPG leaders can navigate inflation 22:07
22:07 Play Later Play Later Lists Like Liked22:07
Play Later Play Later Lists Like LikedRead more > Listen to the podcast (duration: 22:07) > With inflation persisting, consumer-packaged-goods manufacturers can’t rely on the strategies that got them through the past two years. It’s time for a reset. See www.mckinsey.com/privacy-policy for privacy information
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McKinsey on Consumer and Retail
1 The ‘Great Attrition’ in frontline retail—and what retailers can do about it 25:52
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1 Black beauty brands and consumers: Where do we go from here? 28:33
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1 Are personalized vitamins the future of wellness? 23:00
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McKinsey on Consumer and Retail
Read more > Listen to the podcast (duration: 26:40) > The latest Consumer Pulse survey shows that people across America are changing their shopping behaviors—and will continue to do so. Companies need to pay close attention. See www.mckinsey.com/privacy-policy for privacy information
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