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Meera Ramachandran 🛠️ (Part 1) ServiceTitan
Manage episode 468882476 series 3360376
Content provided by Lewis Kang'ethe Ngugi. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Lewis Kang'ethe Ngugi or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
Meera is a UX Researcher with expertise in human factors and HCI. She has led innovative product research in automotive (Ford, NIO) and construction tech (Autodesk, ServiceTitan). Currently leading enterprise SaaS research at ServiceTitan. Her work has appeared in SXSW, Auto blogs, and ENR. She is passionate about making complex systems user-friendly.
Where to find Meera:
- LinkedIn: https://www.linkedin.com/in/meera-ux/
- A podcast in the works called photonstopixels
Where to find the show:
- Twitter: https://twitter.com/7minProdSeries
- LinkedIn: https://www.linkedin.com/company/7min-product-master-series/
- Instagram: https://instagram.com/7minProdSeries
- Email: 7minprodseries@gmail.com
Where to find Lewis:
- Twitter: https://twitter.com/ngeshlew
- LinkedIn: https://www.linkedin.com/in/ngeshlew
If you like the show ❤️, please be sure to tell a Product person and subscribe to us on Spotify, Apple podcast or your favorite podcast app. Don’t forget to leave us a rating ⭐️ or comment because it helps to other people to discover our show 🙌🏾
Thanks for listening!
37 episodes
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Manage episode 468882476 series 3360376
Content provided by Lewis Kang'ethe Ngugi. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Lewis Kang'ethe Ngugi or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
Meera is a UX Researcher with expertise in human factors and HCI. She has led innovative product research in automotive (Ford, NIO) and construction tech (Autodesk, ServiceTitan). Currently leading enterprise SaaS research at ServiceTitan. Her work has appeared in SXSW, Auto blogs, and ENR. She is passionate about making complex systems user-friendly.
Where to find Meera:
- LinkedIn: https://www.linkedin.com/in/meera-ux/
- A podcast in the works called photonstopixels
Where to find the show:
- Twitter: https://twitter.com/7minProdSeries
- LinkedIn: https://www.linkedin.com/company/7min-product-master-series/
- Instagram: https://instagram.com/7minProdSeries
- Email: 7minprodseries@gmail.com
Where to find Lewis:
- Twitter: https://twitter.com/ngeshlew
- LinkedIn: https://www.linkedin.com/in/ngeshlew
If you like the show ❤️, please be sure to tell a Product person and subscribe to us on Spotify, Apple podcast or your favorite podcast app. Don’t forget to leave us a rating ⭐️ or comment because it helps to other people to discover our show 🙌🏾
Thanks for listening!
37 episodes
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7
7min Product Master Series
Sunjung is a Staff Product Designer at GitLab, focused on solving technically complex problems and enhancing the developer experience. She is currently pursuing an MBA, which fuels her passion for creating sustainable solutions to complex challenges that foster societal change. Where to find Sunjung: LinkedIn: https://www.linkedin.com/in/sunjung27 Where to find the show: Twitter: https://twitter.com/7minProdSeries LinkedIn: https://www.linkedin.com/company/7min-product-master-series/ Instagram: https://instagram.com/7minProdSeries Email: 7minprodseries@gmail.com Where to find Lewis: Twitter: https://twitter.com/ngeshlew LinkedIn: https://www.linkedin.com/in/ngeshlew If you like the show ❤️, please be sure to tell a Product person and subscribe to us on Spotify, Apple podcast or your favorite podcast app. Don’t forget to leave us a rating ⭐️ or comment because it helps to other people to discover our show 🙌🏾 Thanks for listening!…
7
7min Product Master Series
Meera is a UX Researcher with expertise in human factors and HCI. She has led innovative product research in automotive (Ford, NIO) and construction tech (Autodesk, ServiceTitan). Currently leading enterprise SaaS research at ServiceTitan. Her work has appeared in SXSW, Auto blogs, and ENR. She is passionate about making complex systems user-friendly. Where to find Meera: LinkedIn: https://www.linkedin.com/in/meera-ux/ A podcast in the works called photonstopixels Where to find the show: Twitter: https://twitter.com/7minProdSeries LinkedIn: https://www.linkedin.com/company/7min-product-master-series/ Instagram: https://instagram.com/7minProdSeries Email: 7minprodseries@gmail.com Where to find Lewis: Twitter: https://twitter.com/ngeshlew LinkedIn: https://www.linkedin.com/in/ngeshlew If you like the show ❤️, please be sure to tell a Product person and subscribe to us on Spotify, Apple podcast or your favorite podcast app. Don’t forget to leave us a rating ⭐️ or comment because it helps to other people to discover our show 🙌🏾 Thanks for listening!…
7
7min Product Master Series
Meera is a UX Researcher with expertise in human factors and HCI. She has led innovative product research in automotive (Ford, NIO) and construction tech (Autodesk, ServiceTitan). Currently leading enterprise SaaS research at ServiceTitan. Her work has appeared in SXSW, Auto blogs, and ENR. She is passionate about making complex systems user-friendly. Where to find Meera: LinkedIn: https://www.linkedin.com/in/meera-ux/ A podcast in the works called photonstopixels Where to find the show: Twitter: https://twitter.com/7minProdSeries LinkedIn: https://www.linkedin.com/company/7min-product-master-series/ Instagram: https://instagram.com/7minProdSeries Email: 7minprodseries@gmail.com Where to find Lewis: Twitter: https://twitter.com/ngeshlew LinkedIn: https://www.linkedin.com/in/ngeshlew If you like the show ❤️, please be sure to tell a Product person and subscribe to us on Spotify, Apple podcast or your favorite podcast app. Don’t forget to leave us a rating ⭐️ or comment because it helps to other people to discover our show 🙌🏾 Thanks for listening!…
7
7min Product Master Series
1 Sarah Brennan-Newell 🏥 (Part 2) Canadian Institute for Health Information (CIHI) 7:58
7:58 
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Play Later Play Later Lists Like LikedSarah is a Senior UX researcher, writer, and process nerd. Working from Toronto, her research experience includes fintech, automotive, safety and healthcare products and websites. She’s passionate about bridging the gap between users and teams with thoughtful inquiry and storytelling. Where to find Sarah: LinkedIn: https://www.linkedin.com/in/sarah-brennan-newell/ Medium: https://medium.com/@sarahbrennannewell Where to find the show: Twitter: https://twitter.com/7minProdSeries LinkedIn: https://www.linkedin.com/company/7min-product-master-series/ Instagram: https://instagram.com/7minProdSeries Email: 7minprodseries@gmail.com Where to find Lewis: Twitter: https://twitter.com/ngeshlew LinkedIn: https://www.linkedin.com/in/ngeshlew If you like the show ❤️, please be sure to tell a Product person and subscribe to us on Spotify, Apple podcast or your favorite podcast app. Don’t forget to leave us a rating ⭐️ or comment because it helps to other people to discover our show 🙌🏾 Thanks for listening!…
7
7min Product Master Series
1 Sarah Brennan-Newell 🏥 (Part 1) Canadian Institute for Health Information (CIHI) 8:04
8:04 Play Later Play Later Lists Like Liked8:04
Play Later Play Later Lists Like LikedSarah is a Senior UX researcher, writer, and process nerd. Working from Toronto, her research experience includes fintech, automotive, safety and healthcare products and websites. She’s passionate about bridging the gap between users and teams with thoughtful inquiry and storytelling. Where to find Sarah: LinkedIn: https://www.linkedin.com/in/sarah-brennan-newell/ Medium: https://medium.com/@sarahbrennannewell Where to find the show: Twitter: https://twitter.com/7minProdSeries LinkedIn: https://www.linkedin.com/company/7min-product-master-series/ Instagram: https://instagram.com/7minProdSeries Email: 7minprodseries@gmail.com Where to find Lewis: Twitter: https://twitter.com/ngeshlew LinkedIn: https://www.linkedin.com/in/ngeshlew If you like the show ❤️, please be sure to tell a Product person and subscribe to us on Spotify, Apple podcast or your favorite podcast app. Don’t forget to leave us a rating ⭐️ or comment because it helps to other people to discover our show 🙌🏾 Thanks for listening!…
7
7min Product Master Series
Brenda is a tech-loving problem solver with a deep passion for meeting user needs and ensuring an optimal customer experience. With a solid foundation cultivated over the past 3 years, she has honed her skills in comprehending the dynamic landscape of agile product development, outlining customer needs, and utilizing data-driven insights to inform strategic product decisions. She transitioned from customer support to customer success to customer experience to product management; which has given her a well-rounded perspective on delivering exceptional user experiences on products. She aims to ensure all users have an out-of-this-world experience when they interact with products she has built or enhanced. When she's not working, she finds joy in embracing the beauty of the outdoor scenic view, catching sunsets, working out, taking care of plants, or traveling to explore the next hidden gem. She's currently seeking to contribute her expertise to a diverse product team that values ethical and sustainable practices. She is eager to be part of shaping the future of technology-driven solutions. Where to find Brenda: LinkedIn: https://www.linkedin.com/in/brendangugi/ Where to find the show: Twitter: https://twitter.com/7minProdSeries LinkedIn: https://www.linkedin.com/company/7min-product-master-series/ Instagram: https://instagram.com/7minProdSeries Email: 7minprodseries@gmail.com Where to find Lewis: Twitter: https://twitter.com/ngeshlew LinkedIn: https://www.linkedin.com/in/ngeshlew If you like the show ❤️, please be sure to tell a Product person and subscribe to us on Spotify, Apple podcast or your favorite podcast app. Don’t forget to leave us a rating ⭐️ or comment because it helps to other people to discover our show 🙌🏾 Thanks for listening! Support the show…
7
7min Product Master Series
Lade Tawak is an Experience Designer & UX Researcher who has worked with startups, agencies, and multinationals across the globe. She has an academic background in Psychology. She is passionate about Jesus, teaching, and building products, people, & communities. Where to find Lade: Website: http://ladetawak.com/ LinkedIn: https://linkedIn.com/in/ladetawak Support the show Where to find the show: Twitter: https://twitter.com/7minProdSeries LinkedIn: https://www.linkedin.com/company/7min-product-master-series/ Instagram: https://instagram.com/7minProdSeries Email: 7minprodseries@gmail.com Tell us how we’re doing: https://forms.gle/THrAepw1kWRbbBeZ8 Where to find Lewis: Twitter: https://twitter.com/ngeshlew LinkedIn: https://www.linkedin.com/in/ngeshlew If you like the show ❤️, please be sure to tell a Product person and subscribe to us on Spotify, Apple podcast or your favorite podcast app. Don’t forget to leave us a rating ⭐️ or comment because it helps to other people to discover our show 🙌🏾 Thanks for listening!…
7
7min Product Master Series
1 Ogeh Ezeonu, Senior Product Designer 💰 Papaya payments 7:14
7:14 Play Later Play Later Lists Like Liked7:14
Play Later Play Later Lists Like LikedOgeh is an experienced product designer practicing human-centered design and crafting products and services with multidisciplinary teams at scale. Where to find Ogeh: LinkedIn: https://www.linkedin.com/in/ogechukwu-ezeonu/ Instagram: https://www.instagram.com/ogehezeonu/ Twitter: https://twitter.com/OgehEzeonu YouTube: https://www.youtube.com/@Ogeh-E Support the show Where to find the show: Twitter: https://twitter.com/7minProdSeries LinkedIn: https://www.linkedin.com/company/7min-product-master-series/ Instagram: https://instagram.com/7minProdSeries Email: 7minprodseries@gmail.com Tell us how we’re doing: https://forms.gle/THrAepw1kWRbbBeZ8 Where to find Lewis: Twitter: https://twitter.com/ngeshlew LinkedIn: https://www.linkedin.com/in/ngeshlew If you like the show ❤️, please be sure to tell a Product person and subscribe to us on Spotify, Apple podcast or your favorite podcast app. Don’t forget to leave us a rating ⭐️ or comment because it helps to other people to discover our show 🙌🏾 Thanks for listening!…
7
7min Product Master Series
1 June Barasa, Product Owner 📊 Elephant Ventures 7:18
7:18 Play Later Play Later Lists Like Liked7:18
Play Later Play Later Lists Like LikedJune Barasa is a strategic, innovative, and data-driven Product Manager in technology and innovation with diverse experiences in product development. She loves working on innovative and challenging products that enable people to become more efficient in their day-to-day. Mentions: Pomodoro Technique: https://en.wikipedia.org/wiki/Pomodoro_Technique Study Verse: https://studyverse.live/ Parkinson's law: https://en.wikipedia.org/wiki/Parkinson%27s_law Where to find June: LinkedIn: https://www.linkedin.com/in/junebarasa/ Support the show Where to find the show: Twitter: https://twitter.com/7minProdSeries LinkedIn: https://www.linkedin.com/company/7min-product-master-series/ Instagram: https://instagram.com/7minProdSeries Email: 7minprodseries@gmail.com Tell us how we’re doing: https://forms.gle/THrAepw1kWRbbBeZ8 Where to find Lewis: Twitter: https://twitter.com/ngeshlew LinkedIn: https://www.linkedin.com/in/ngeshlew If you like the show ❤️, please be sure to tell a Product person and subscribe to us on Spotify, Apple podcast or your favorite podcast app. Don’t forget to leave us a rating ⭐️ or comment because it helps to other people to discover our show 🙌🏾 Thanks for listening!…
7
7min Product Master Series
1 Karl-Chris Nsabiyumva, Lead Product Designer 💳 Auvenir 7:21
7:21 Play Later Play Later Lists Like Liked7:21
Play Later Play Later Lists Like LikedChris describes himself as a problem-solver with a knack for design. His design career is influenced by a background in Economics, International Trade and non-profit-management. His design style tends to be minimalist and symmetric, striving for simplicity and convenience. Where to find Karl-Chris: LinkedIn: https://www.linkedin.com/in/nsabiyumvakc/ Website: https://www.nsabiyumva.io/ Twitter: https://twitter.com/nsabiyumva_ Support the show Where to find the show: Twitter: https://twitter.com/7minProdSeries LinkedIn: https://www.linkedin.com/company/7min-product-master-series/ Instagram: https://instagram.com/7minProdSeries Email: 7minprodseries@gmail.com Tell us how we’re doing: https://forms.gle/THrAepw1kWRbbBeZ8 Where to find Lewis: Twitter: https://twitter.com/ngeshlew LinkedIn: https://www.linkedin.com/in/ngeshlew If you like the show ❤️, please be sure to tell a Product person and subscribe to us on Spotify, Apple podcast or your favorite podcast app. Don’t forget to leave us a rating ⭐️ or comment because it helps to other people to discover our show 🙌🏾 Thanks for listening!…
7
7min Product Master Series
1 Alex Wokabi Karanja, Design Lead 💵 Safaricom PLC 4:32
4:32 Play Later Play Later Lists Like Liked4:32
Play Later Play Later Lists Like LikedAlex Wokabi Karanja is a design lead at Safaricom and a big believer of design with why. Through designOps (operational and project support), and collaboration with other different teams, he helps the entire business deliver value and superior experiences. Where to find Alex: Linkedin: https://www.linkedin.com/in/alex-wokabi-7aa4a48b/ Twitter: https://twitter.com/Greats_Wokabi Support the show Where to find the show: Twitter: https://twitter.com/7minProdSeries LinkedIn: https://www.linkedin.com/company/7min-product-master-series/ Instagram: https://instagram.com/7minProdSeries Email: 7minprodseries@gmail.com Tell us how we’re doing: https://forms.gle/THrAepw1kWRbbBeZ8 Where to find Lewis: Twitter: https://twitter.com/ngeshlew LinkedIn: https://www.linkedin.com/in/ngeshlew If you like the show ❤️, please be sure to tell a Product person and subscribe to us on Spotify, Apple podcast or your favorite podcast app. Don’t forget to leave us a rating ⭐️ or comment because it helps to other people to discover our show 🙌🏾 Thanks for listening!…
7
7min Product Master Series
1 Vanissa Wanick, Senior Lecturer in Interaction Design 📚 University of Southampton, UK 7:02
7:02 Play Later Play Later Lists Like Liked7:02
Play Later Play Later Lists Like LikedVanissa Wanick is a Design Researcher, UX Designer & Educator. Currently, she is a Senior Lecturer in Interaction Design at Winchester School of Art, University of Southampton. Vanissa has more than 10 years of international experience in digital design and user experience design, working as a designer for several companies in Rio de Janeiro, Brazil. Vanissa has also published more than 20 papers in the area of games design, gamification, user interface design, brand experience, VR/AR/XR, cross-cultural design and engagement. Mentions: Design for a Better World: Meaningful, Sustainable, Humanity Centered - Book by Don Norman: https://amzn.eu/d/ej0lqJV Designerly ways of knowing - Book by Nigel Cross: https://oro.open.ac.uk/39253/8/designerly%20ways%20of%20knowing%20ds.pdf (The Open University) Where to find Vanissa: LinkedIn: https://www.linkedin.com/in/vanissawanick/ Twitter: https://twitter.com/vanissa Read her upcoming book: Reinventing Fashion Retailing: Digitalising, Gamifying, Entrepreneuring: https://link.springer.com/book/9783031111846 Support the show Where to find the show: Twitter: https://twitter.com/7minProdSeries LinkedIn: https://www.linkedin.com/company/7min-product-master-series/ Instagram: https://instagram.com/7minProdSeries Email: 7minprodseries@gmail.com Tell us how we’re doing: https://forms.gle/THrAepw1kWRbbBeZ8 Where to find Lewis: Twitter: https://twitter.com/ngeshlew LinkedIn: https://www.linkedin.com/in/ngeshlew If you like the show ❤️, please be sure to tell a Product person and subscribe to us on Spotify, Apple podcast or your favorite podcast app. Don’t forget to leave us a rating ⭐️ or comment because it helps to other people to discover our show 🙌🏾 Thanks for listening!…
7
7min Product Master Series
1 Lavet Baraza, Service Designer 📚 African Leadership Group 5:32
5:32 Play Later Play Later Lists Like Liked5:32
Play Later Play Later Lists Like LikedLavet is a service and experience designer at African Leadership Group. She uses her design skills to tackle issues in the social impact space and has experience working in various sectors, including humanitarian aid, education, mental health, and climate restoration. In her free time, she enjoys exploring the streets of Bangkok and trying the local street food. Where to find Lavet: LinkedIn: https://www.linkedin.com/in/lavet-adhiambo-9a1641116/ Twitter: https://twitter.com/BarazaLavet Instagram: https://www.instagram.com/lavet.love/ Support the show Where to find the show: Twitter: https://twitter.com/7minProdSeries LinkedIn: https://www.linkedin.com/company/7min-product-master-series/ Instagram: https://instagram.com/7minProdSeries Email: 7minprodseries@gmail.com Tell us how we’re doing: https://forms.gle/THrAepw1kWRbbBeZ8 Where to find Lewis: Twitter: https://twitter.com/ngeshlew LinkedIn: https://www.linkedin.com/in/ngeshlew If you like the show ❤️, please be sure to tell a Product person and subscribe to us on Spotify, Apple podcast or your favorite podcast app. Don’t forget to leave us a rating ⭐️ or comment because it helps to other people to discover our show 🙌🏾 Thanks for listening!…
7
7min Product Master Series
1 Pierluigi Rufo, Design Lead 🎨 Snapp Mobile Germany 6:17
6:17 Play Later Play Later Lists Like Liked6:17
Play Later Play Later Lists Like LikedPier is a digital product designer who loves to push great ideas to life through a human-centered approach. He has shaped digital products across different industries such as entertainment, banking and mobility. He’s currently tackling new challenges as Design Lead at Snapp Mobile. Mentions: Eisenhower Matrix: https://www.eisenhower.me/eisenhower-matrix/ Quadrant 1: Do Quadrant 2: Schedule Quadrant 3: Delegate Quadrant 4: Delete Talks and blogs on the learns from building the app for storing pictures (Shutter Points) that was sunsetted: https://pierluigirufo.com/project/shutter-points https://medium.com/snapp-mobile/meaningful-motion-design-and-how-to-implement-it-631dacd01395 https://medium.com/snapp-mobile/design-for-the-dark-theme-9a2185bbb1d5 Where to find Pier: Twitter: https://twitter.com/pierluigirufo LinkedIn: https://www.linkedin.com/in/pierluigi-rufo-04299040/ Mastodon: http://%40Pier@snapp.social/ Snapp Mobile Germany: https://www.snappmobile.io/ Support the show Where to find the show: Twitter: https://twitter.com/7minProdSeries LinkedIn: https://www.linkedin.com/company/7min-product-master-series/ Instagram: https://instagram.com/7minProdSeries Email: 7minprodseries@gmail.com Tell us how we’re doing: https://forms.gle/THrAepw1kWRbbBeZ8 Where to find Lewis: Twitter: https://twitter.com/ngeshlew LinkedIn: https://www.linkedin.com/in/ngeshlew If you like the show ❤️, please be sure to tell a Product person and subscribe to us on Spotify, Apple podcast or your favorite podcast app. Don’t forget to leave us a rating ⭐️ or comment because it helps to other people to discover our show 🙌🏾 Thanks for listening!…
7
7min Product Master Series
Lemuel is a Product Manager at The Room, a social impact startup in Africa. Legal background & experience in leading African law firms. Transitioned to startup ecosystem: Sales, BD, Research & APM. Currently leading product discovery for new onboarding, activation & community engagement experiences. Plus, co-organizer of Africa Product Peers. Mentions: The 70-20-10 Learning Model: 70% of learning happens through doing the job 20% of learning happens through peer learning and 10% of learning happens via classroom environment. Dovetail: Repository platform for insights https://dovetail.com Four tenets to leadership from the African Leadership Group (AL Group): Self leadership People leadership Strategic leadership and Commercial leadership Where to find Lemuel: Linkedin: https://www.linkedIn.com/in/lemuelabishua Twitter: https://www.twitter.com/lemuelabishua Website: lemuelabishua.com IG: Africa Product Peers Support the show Where to find the show: Twitter: https://twitter.com/7minProdSeries LinkedIn: https://www.linkedin.com/company/7min-product-master-series/ Instagram: https://instagram.com/7minProdSeries Email: 7minprodseries@gmail.com Tell us how we’re doing: https://forms.gle/THrAepw1kWRbbBeZ8 Where to find Lewis: Twitter: https://twitter.com/ngeshlew LinkedIn: https://www.linkedin.com/in/ngeshlew If you like the show ❤️, please be sure to tell a Product person and subscribe to us on Spotify, Apple podcast or your favorite podcast app. Don’t forget to leave us a rating ⭐️ or comment because it helps to other people to discover our show 🙌🏾 Thanks for listening!…
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