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Techcombank: "Change Banking, Change Lives" - Enhancing Customer Experience through Digital Innovation

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Manage episode 362814710 series 3290695
Content provided by AIBP. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by AIBP or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

Guest: Mukesh Pilania, EVP - Head of Digital Banking, Techcombank
In this episode, we are joined by Mukesh Pilania, EVP - Head of Digital Banking, Techcombank. Mukesh shares his extensive background and experiences, and discusses how the latest digital banking initiatives from Techcombank have enhanced customer experiences and improved financial inclusion in Vietnam. Mukesh also highlights Techcombank's 3 pillars of growth and transformation: digital, data, and talent, and how these pillars play an equally important role in driving growth and innovation for the bank.
Founded in 1993, Techcombank has become one of the leading banking institutions in Vietnam, with more than 12,000 staff members across 316 branches across the country, providing financial services to more than 10 million retail and corporate customers. As of 24 April 2023, their market capitalisation is approximately 4.5 billion USD (approx. 104,000 billion VND).

  continue reading

48 episodes

Artwork
iconShare
 
Manage episode 362814710 series 3290695
Content provided by AIBP. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by AIBP or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

Guest: Mukesh Pilania, EVP - Head of Digital Banking, Techcombank
In this episode, we are joined by Mukesh Pilania, EVP - Head of Digital Banking, Techcombank. Mukesh shares his extensive background and experiences, and discusses how the latest digital banking initiatives from Techcombank have enhanced customer experiences and improved financial inclusion in Vietnam. Mukesh also highlights Techcombank's 3 pillars of growth and transformation: digital, data, and talent, and how these pillars play an equally important role in driving growth and innovation for the bank.
Founded in 1993, Techcombank has become one of the leading banking institutions in Vietnam, with more than 12,000 staff members across 316 branches across the country, providing financial services to more than 10 million retail and corporate customers. As of 24 April 2023, their market capitalisation is approximately 4.5 billion USD (approx. 104,000 billion VND).

  continue reading

48 episodes

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