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EP 227 – Revolutionizing Health Insurance: Embedded Health Solutions and Driving Customer Engagement – Sebastien Gaudin – Founder and CEO of The CareVoice

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Content provided by Asia InsurTech Podcast. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Asia InsurTech Podcast or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

“When you talk to customers, I would say both we have to make sure that insurers are willing to embark on the journey with us and that it addresses their needs. But ultimately, the end user is super important, if solutions are not compelling for the end users, you know, it doesn’t work.” – Sebastien Gaudin

The Asia InsurTech Podcast welcomed back Sebastien Gaudin, the Founder & CEO of The CareVoice, after his last appearance on the show in 2021! Clearly, a lot has changed since then, and this episode dives into those changes, especially focusing on the company’s product evolution and geographic expansion.

Sebastien discusses the shift from a standalone app to a platform that allows seamless integration of digital health services into the interfaces of various insurers. This platform is now operational in 15 countries across all continents, marking significant progress in their global expansion. Sebastien also highlights the importance of engagement management in their services, explaining how it increases user activity and satisfaction. Additionally, Sebastien shares insights from their recent Series B funding round, emphasizing how it will help scale their operations and invest in product and commercial development.

The post EP 227 – Revolutionizing Health Insurance: Embedded Health Solutions and Driving Customer Engagement – Sebastien Gaudin – Founder and CEO of The CareVoice appeared first on Asia InsurTech Podcast.

  continue reading

200 episodes

Artwork
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Manage episode 413839062 series 2575422
Content provided by Asia InsurTech Podcast. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Asia InsurTech Podcast or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

“When you talk to customers, I would say both we have to make sure that insurers are willing to embark on the journey with us and that it addresses their needs. But ultimately, the end user is super important, if solutions are not compelling for the end users, you know, it doesn’t work.” – Sebastien Gaudin

The Asia InsurTech Podcast welcomed back Sebastien Gaudin, the Founder & CEO of The CareVoice, after his last appearance on the show in 2021! Clearly, a lot has changed since then, and this episode dives into those changes, especially focusing on the company’s product evolution and geographic expansion.

Sebastien discusses the shift from a standalone app to a platform that allows seamless integration of digital health services into the interfaces of various insurers. This platform is now operational in 15 countries across all continents, marking significant progress in their global expansion. Sebastien also highlights the importance of engagement management in their services, explaining how it increases user activity and satisfaction. Additionally, Sebastien shares insights from their recent Series B funding round, emphasizing how it will help scale their operations and invest in product and commercial development.

The post EP 227 – Revolutionizing Health Insurance: Embedded Health Solutions and Driving Customer Engagement – Sebastien Gaudin – Founder and CEO of The CareVoice appeared first on Asia InsurTech Podcast.

  continue reading

200 episodes

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