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Unreasonable Hospitality = More Than Cars with Will Guidara
Manage episode 410483140 series 3373437
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Will Guidara has never told this story before.
He’s now world-famous, a New York Times bestseller, and has appeared on talk shows, stages and podcasts. But this is the first time he shares how he and Simon Sinek met and connected, ultimately leading to Simon asking him to write a book, ‘Unreasonable Hospitality.’
He opens up about his belief that anyone, in any profession, can choose to be part of the hospitality industry by prioritizing people with the same zeal often reserved for products. His book serves as a testament to this philosophy, emphasizing the power of prioritizing relationships and the human moments that weave through our professional endeavors.
Will is a maestro in the art of making people feel valued beyond the transaction, and applies this to the automotive industry. 🌟 "Every car tells a chapter of your life story," Will muses, highlighting the profound connections between milestones and the vehicles we choose to mark them.
In essence, this interview is not just about the cross-pollination of ideas between industries but a clarion call to infuse our work with humanity, creativity, and, most importantly, unreasonable hospitality. Will Guidara masterfully reminds us that at the heart of every transaction, every service, lies the unparalleled power of making people feel truly seen and valued.
0:00 - Introduction to Will Guidara and the Essence of "Unreasonable Hospitality"
0:23 - Will's Philosophy: Making Hospitality a Universal Industry
1:33 - The Significance of Investing in Relationships Over Moments
3:18 - Embracing People Over Product: Will's Mantra for Success
9:25 - The Story Behind Will's Connection with Simon Sinek
22:24 - Challenging Traditional Rules and Empowering Creativity in Hospitality
34:37 - Opportunities for Hospitality in the Automotive Industry: Celebrating Life's Moments
Will Guidara built Eleven Madison Park into The #1 Restaurant in the World and is the Bestselling Author of ‘Unreasonable Hospitality’
https://www.linkedin.com/in/willguidara/
https://www.unreasonablehospitality.com/
#Hospitality #Leadership #Innovation #CustomerService #SuccessStories #Motivation #AutomotiveIndustry #Dealership #WillGuidara #SimonSinek #UnreasonableHospitality #MoreThanCars
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