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257: Ever Since You Programmed My PCM My Daughter Is Pregnant!
Manage episode 420176019 series 2833473
Welcome to the "Ever since you" Club. If you've been in the industry for any amount of time, you've experienced this. "My rear brakes are grinding ever since you changed my windshield wipers" Sometimes the claims made by customers are really out there. I mean, the vehicle lighting randomly flashing couldn't be caused by a transmission solenoid strategy update... could it? I make a case today to never exclude the possibility that you DID cause the issue the customer is concerned about, even if it doesn't make sense up front. The burden of proof is on us as repair professionals.
Website- https://autodiagpodcast.com/
Facebook Group- https://www.facebook.com/groups/223994012068320/
YouTube- https://www.youtube.com/@automotivediagnosticpodcas8832
Email- STmobilediag@gmail.com
Please make sure to check out our sponsors!
SJ Auto Solutions- https://sjautosolutions.com/
Automotive Seminars- https://automotiveseminars.com/
Jarhead Diagnostics- https://www.jarheaddiag.com/
L1 Automotive Training- https://www.l1training.com/
Autorescue tools- https://autorescuetools.com/
293 episodes
Manage episode 420176019 series 2833473
Welcome to the "Ever since you" Club. If you've been in the industry for any amount of time, you've experienced this. "My rear brakes are grinding ever since you changed my windshield wipers" Sometimes the claims made by customers are really out there. I mean, the vehicle lighting randomly flashing couldn't be caused by a transmission solenoid strategy update... could it? I make a case today to never exclude the possibility that you DID cause the issue the customer is concerned about, even if it doesn't make sense up front. The burden of proof is on us as repair professionals.
Website- https://autodiagpodcast.com/
Facebook Group- https://www.facebook.com/groups/223994012068320/
YouTube- https://www.youtube.com/@automotivediagnosticpodcas8832
Email- STmobilediag@gmail.com
Please make sure to check out our sponsors!
SJ Auto Solutions- https://sjautosolutions.com/
Automotive Seminars- https://automotiveseminars.com/
Jarhead Diagnostics- https://www.jarheaddiag.com/
L1 Automotive Training- https://www.l1training.com/
Autorescue tools- https://autorescuetools.com/
293 episodes
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