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Designing Customer Trust with Rohan Verma

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Manage episode 277124499 series 2665503
Content provided by Avantika University. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Avantika University or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
Designers that inspire trust in their customers also inspire repeat purchases and lasting business relationships. If your customers trust what you have to say and if the designs you are producing feels credible and reliable, they are more likely to view your company as an authority. And that's why we interact with Rohan Verma, Director of UX design at Urban Company, in this episode. He pushes for quality and delight throughout the service journey for customers and partners, which fuels business growth with impact to bottom-line with user-centered design. Let's know more about his journey and experiences in the latest episode of "Avantika Designeering Series," "Designing Customer Trust." You can connect with Rohan on Twitter @ridder_mark. Don't forget to subscribe to our show and share your comments on ads@avantika.edu.in
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78 episodes

Artwork
iconShare
 
Manage episode 277124499 series 2665503
Content provided by Avantika University. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Avantika University or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
Designers that inspire trust in their customers also inspire repeat purchases and lasting business relationships. If your customers trust what you have to say and if the designs you are producing feels credible and reliable, they are more likely to view your company as an authority. And that's why we interact with Rohan Verma, Director of UX design at Urban Company, in this episode. He pushes for quality and delight throughout the service journey for customers and partners, which fuels business growth with impact to bottom-line with user-centered design. Let's know more about his journey and experiences in the latest episode of "Avantika Designeering Series," "Designing Customer Trust." You can connect with Rohan on Twitter @ridder_mark. Don't forget to subscribe to our show and share your comments on ads@avantika.edu.in
  continue reading

78 episodes

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