Culips English Podcast: Practical English Learning Made Fun Learn and Explore: Join Culips for an exciting English learning journey. Our podcast focuses on teaching English idioms, slang, and phrasal verbs through fun and engaging conversations. Each episode helps you master English for real-life situations. Unique Learning Experience: Culips stands out by blending language skills with cultural insights. Our diverse hosts make learning relatable, covering a variety of everyday topics. You’ll ...
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The Equity of Empathy with Ritesh Rajan
Manage episode 286393910 series 2665503
Content provided by Avantika University. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Avantika University or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
Nowadays, consumers subscribe to a more innovative and personalized experience. To meet the evolving user needs, service providers need to build a strong emotional connection with the users. And not having an emotional understanding can lead to a rift between the user and the service provider. To avoid this, designers need to practice empathy and gain a clear understanding of the constantly evolving customer needs. But how can designers create an emotional connection and foster customer loyalty?
To know more about this theme, in this episode, we interact with Ritesh Rajan, Deputy Vice President - Design at Edelweiss Financial Services Limited. He has over a decade of experience in User Experience Design, Design Strategy, Research, and Project Management. Let's know more about his journey and experiences in the latest episode of the "Avantika Designeering Series Podcast", "The Equity of Empathy." You can connect with Ritesh on Twitter @_riteshrajan. Don't forget to subscribe to our show and share your comments on
ads@avantika.edu.in
78 episodes
Share
Manage episode 286393910 series 2665503
Content provided by Avantika University. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Avantika University or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
Nowadays, consumers subscribe to a more innovative and personalized experience. To meet the evolving user needs, service providers need to build a strong emotional connection with the users. And not having an emotional understanding can lead to a rift between the user and the service provider. To avoid this, designers need to practice empathy and gain a clear understanding of the constantly evolving customer needs. But how can designers create an emotional connection and foster customer loyalty?
To know more about this theme, in this episode, we interact with Ritesh Rajan, Deputy Vice President - Design at Edelweiss Financial Services Limited. He has over a decade of experience in User Experience Design, Design Strategy, Research, and Project Management. Let's know more about his journey and experiences in the latest episode of the "Avantika Designeering Series Podcast", "The Equity of Empathy." You can connect with Ritesh on Twitter @_riteshrajan. Don't forget to subscribe to our show and share your comments on
ads@avantika.edu.in
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Similar to Avantika Designeering Series
Culips English Podcast: Practical English Learning Made Fun Learn and Explore: Join Culips for an exciting English learning journey. Our podcast focuses on teaching English idioms, slang, and phrasal verbs through fun and engaging conversations. Each episode helps you master English for real-life situations. Unique Learning Experience: Culips stands out by blending language skills with cultural insights. Our diverse hosts make learning relatable, covering a variety of everyday topics. You’ll ...
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