Go offline with the Player FM app!
Giving Patients a Voice: How to Improve the Healthcare Experience
Manage episode 424397636 series 2826750
This episode dives into experience across the US with Dr. Mark Lomax, CEO of PEP Health. Dr. Lomax discusses how as patients become more empowered and behave more as consumers of healthcare services, it is essential for organizations to have the tools powerful enough to cope with these changes. He also shares how PEP Health is helping healthcare organizations to rethink how experience relates to quality, safety and SDoH.
This episode is sponsored by PEP Health.
444 episodes
Manage episode 424397636 series 2826750
This episode dives into experience across the US with Dr. Mark Lomax, CEO of PEP Health. Dr. Lomax discusses how as patients become more empowered and behave more as consumers of healthcare services, it is essential for organizations to have the tools powerful enough to cope with these changes. He also shares how PEP Health is helping healthcare organizations to rethink how experience relates to quality, safety and SDoH.
This episode is sponsored by PEP Health.
444 episodes
All episodes
×Welcome to Player FM!
Player FM is scanning the web for high-quality podcasts for you to enjoy right now. It's the best podcast app and works on Android, iPhone, and the web. Signup to sync subscriptions across devices.