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Hospitality Meets Healthcare: Elevating Patient Experiences
Manage episode 418238075 series 2826750
Content provided by Becker's Healthcare. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Becker's Healthcare or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
This podcast explores how the hospitality industry's renowned customer service can transform patient care with Linsey Stitt Germak, Patient Experience Officer for Penn State Health, and Ashley Nelson, Director of Customer Success for NRC Health Tune in to hear them discuss actionable strategies to translate the hospitality mindset into fostering genuine connections with patients and implement service standards that enhance the patient experience.
This episode is sponsored by NRC Health.
426 episodes
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Manage episode 418238075 series 2826750
Content provided by Becker's Healthcare. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Becker's Healthcare or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
This podcast explores how the hospitality industry's renowned customer service can transform patient care with Linsey Stitt Germak, Patient Experience Officer for Penn State Health, and Ashley Nelson, Director of Customer Success for NRC Health Tune in to hear them discuss actionable strategies to translate the hospitality mindset into fostering genuine connections with patients and implement service standards that enhance the patient experience.
This episode is sponsored by NRC Health.
426 episodes
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Similar to Becker’s Healthcare Podcast
A daily dose of irreverent, offbeat, and informative takes on business & tech news. Hosted by Jon Weigell, Juliet Bennett Rylah, Mark Dent, Ben Berkley, Sara Friedman and Rob Litterst from The Hustle.
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