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Navigating generational experience gaps in modern healthcare

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Manage episode 442066722 series 2826750
Content provided by Becker's Healthcare. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Becker's Healthcare or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

In this episode of the Becker's Healthcare Podcast, host Lukas Voss sits down with Jennifer Baron, Chief Experience Officer at NRC Health, to explore the challenges and opportunities arising from the generational divide in healthcare. As the healthcare workforce undergoes a significant shift, with more Gen Z entering the field and experienced Baby Boomers retiring, it's crucial to understand how generational differences can impact patient care and organizational culture. Jennifer shares insights on the key challenges faced by health systems, strategies for bridging the gap, and the importance of human understanding in delivering exceptional patient experiences.

This episode is sponsored by NRC Health

  continue reading

459 episodes

Artwork
iconShare
 
Manage episode 442066722 series 2826750
Content provided by Becker's Healthcare. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Becker's Healthcare or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

In this episode of the Becker's Healthcare Podcast, host Lukas Voss sits down with Jennifer Baron, Chief Experience Officer at NRC Health, to explore the challenges and opportunities arising from the generational divide in healthcare. As the healthcare workforce undergoes a significant shift, with more Gen Z entering the field and experienced Baby Boomers retiring, it's crucial to understand how generational differences can impact patient care and organizational culture. Jennifer shares insights on the key challenges faced by health systems, strategies for bridging the gap, and the importance of human understanding in delivering exceptional patient experiences.

This episode is sponsored by NRC Health

  continue reading

459 episodes

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