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The Agile Brand with Greg Kihlström®


1 #657: Augmenting front-line employees with AI for better experiences, with Fabrice Martin, Medallia 22:42
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We are here recording live at Medallia Experience at the Wynn in Las Vegas, and have been seeing and hearing some amazing things about how AI can enhance the customer experience as well as enable teams at organizations to create more meaningful connections with customers. Today we’re going to talk about how AI can help to create better experiences for customers before, during, and after their interactions. To help me discuss this topic, I’d like to welcome Fabrice Martin, Chief Product Officer at Medallia. RESOURCES Medallia: https://www.medallia.com Catch the future of e-commerce at eTail Boston, August 11-14, 2025. Register now: https://bit.ly/etailboston and use code PARTNER20 for 20% off for retailers and brands Don't Miss MAICON 2025, October 14-16 in Cleveland - the event bringing together the brights minds and leading voices in AI. Use Code AGILE150 for $150 off registration. Go here to register: https://bit.ly/agile150 Connect with Greg on LinkedIn: https://www.linkedin.com/in/gregkihlstrom Don't miss a thing: get the latest episodes, sign up for our newsletter and more: https://www.theagilebrand.show Check out The Agile Brand Guide website with articles, insights, and Martechipedia, the wiki for marketing technology: https://www.agilebrandguide.com The Agile Brand podcast is brought to you by TEKsystems. Learn more here: https://www.teksystems.com/versionnextnow The Agile Brand is produced by Missing Link—a Latina-owned strategy-driven, creatively fueled production co-op. From ideation to creation, they craft human connections through intelligent, engaging and informative content. https://www.missinglink.company…
Hawkeye Called Out for a Free Hotel Breakfast Hack
Manage episode 473453624 series 1184705
Content provided by Cumulus Dallas Interactive and Cumulus Media Dallas. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Cumulus Dallas Interactive and Cumulus Media Dallas or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
Support the show: http://www.newcountry963.com/hawkeyeinthemorning
See omnystudio.com/listener for privacy information.
120 episodes
Manage episode 473453624 series 1184705
Content provided by Cumulus Dallas Interactive and Cumulus Media Dallas. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Cumulus Dallas Interactive and Cumulus Media Dallas or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
Support the show: http://www.newcountry963.com/hawkeyeinthemorning
See omnystudio.com/listener for privacy information.
120 episodes
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1 We Have Questions after Michelle Found a Schedule for Washing Clothes & Other Things 6:54
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1 We Opening Wonder What Our Continuity Staff Actually Does? 7:54
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1 Hawkeye Compares Running a 5 K Race to Space Travel? 4:44
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Support the show: http://www.newcountry963.com/hawkeyeinthemorning See omnystudio.com/listener for privacy information.
Support the show: http://www.newcountry963.com/hawkeyeinthemorning See omnystudio.com/listener for privacy information.

1 We Ask the Rangers - Bring Back The World Series Banner!! 7:32
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1 Your Calls for Rehanging the Rangers World Series Banner 3:35
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1 Michelle Makes Hawkeye Guess What She's Doing this Week 5:03
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1 You Found Out You're Dating Someone That's Married - What Did You Do? 3:40
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1 Impressionist Frank Caliendo Joins the Show and Cracks Us Up 7:26
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1 Hawkeye Gets a Strongly Worded Warning in Our Breakroom 3:17
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1 Yo Yo Camp for Adults: Yo Yo Joe Calls Back Tues Plus Your Calls 6:43
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1 Yo Yo Camp: Fooling Folks Again, Hawkeye Gets a Surprise 5:55
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1 Yo Yo Camp for Adults: More Funny Calls & Texts 3:40
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