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Navigating the New Normal: Unpacking Post-COVID Healthcare Challenges | With Damien Scott PART 2
Manage episode 381874436 series 3393988
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Navigating the shifting landscapes of healthcare in a post-COVID world is no walk in the park. Our insightful guest, Damien Scott, CEO of Emmanuel Medical Center, unpacks this maze with us, illuminating pressing issues like the generational divide among physicians, skyrocketing staffing costs, and the dire need for expanding autonomy for nurse practitioners and PAs. We also delve into the vital role of programs like Mercer Medical School and MCG in steering medical professionals towards rural areas, and strategies to break free from the reliance on travel agency staff.
But that's not all. We also dive deep into how we gauge the quality of healthcare in our communities. Damien shares his expertise about rating systems like CMS 5-Star and the undeniable value of patient feedback. He offers his perspective on the advantages of providing services like outpatient OBGYN services five days a week, and the conundrum of striking a balance between offering such valuable services and maintaining financial viability. We also take a moment to appreciate the power of a balanced board and the incredible team they've built over the years. So tune in and get enlightened!
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