B&P #51: Did Zoom grow too fast?


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By Britta Weddeling. Discovered by Player FM and our community — copyright is owned by the publisher, not Player FM, and audio is streamed directly from their servers. Hit the Subscribe button to track updates in Player FM, or paste the feed URL into other podcast apps.
Harry Moseley, Zoom’s Chief Information Officer, about how the video communication platform dealt with a sudden growth overnight due to Covid-19, as well as the related challenges

If you had to name one company that during the current pandemic quickly became an essential part of all of our lives – it would very likely have to be Zoom!

And this week on the podcast we welcome the executive who is at the center of that crazy growth story: Harry Moseley, Zoom’s Global Chief Information Officer.

But a sudden growth doesn’t come without a cost - Harry also shared how Zoom was dealing with the difficulties of growing exponentially during this crisis, what at times felt like putting new engines on a flying airplane, and what founders can learn from that experience:

From 1) how to not neglect the root cause of the problem in a hectic situation and 2) how to onboard people efficiently in a crisis situation when the demand for talent is rising at your company to 3) how to navigate a completely new customer group.

More to explore:

Get the latest on founders, startups & technologies in Bavaria, Austria & Switzerland as well as hands-on advice at www.bitsandpretzels.com.
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Britta Weddeling, Bits & Pretzels podcast host


Harry Moseley, Chief Information Officer at Zoom


professional-podcasts.com (Regina Körner, Migo Fecke), Dina Zhakupova, Sophie Dechansreiter.

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53 episodes