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Ep #87: Rivian Collision Program & Insurance with Frank Phillips
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Frank Phillips, the collision repair program manager of Rivian and veteran of the collision industry, speaks with us about the Rivian vehicles and how their collision program works which is very impressive!
They simplified the collision repair program with 4 levels and the support sounds awesome! One shop is not expected to do and be everything. What a concept!
They do have some parts that are restricted to only certified shops.
Rivian has 3 products: SUV (R1S), pick-up truck (R1T) and the Amazon Delivery Van (EDV) with 30k units on the road today.
In 2023 Rivian anticipates they'll get out an additional 50k units on the road so be on the lookout!!!
If you are in SoCal there is an experience center in Venice beach where you can check out the R1S & R1T!
Rivian also provides insurance directly through their company and wants their shops to perform OE repair procedures so the vehicle is repaired properly. ;)
Apply to be a certified Rivian collision repair facility: https://rivian.com/support/article/certified-collision-centers
Reach out to Frank Phillips directly:
Frank's Email: fphillips@rivian.com
Rivian Website: https://rivian.com/
For more info on Micki's Marketing Services to help you grow your shop's revenue click here: https://collisioncentermarketing.com
Email Micki directly at micki@mickiwoodsmarketing.com
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