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182. How do you manage your business in a crisis?

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Manage episode 356822952 series 2099691
Content provided by Phil Pallen. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Phil Pallen or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
What should you do in a brand crisis? đŸ«  It all comes down to preparation. In this episode of Brand Therapy, hosts Phil and Lauren share recommendations for all things reputation management. You’ll learn how to anticipate issues, draft effective responses, create a detractor tier system, and other tricks of the trade. If you’ve ever been worried about getting bad press from a disgruntled customer, this is the episode for you.
  continue reading

239 episodes

Artwork
iconShare
 
Manage episode 356822952 series 2099691
Content provided by Phil Pallen. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Phil Pallen or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
What should you do in a brand crisis? đŸ«  It all comes down to preparation. In this episode of Brand Therapy, hosts Phil and Lauren share recommendations for all things reputation management. You’ll learn how to anticipate issues, draft effective responses, create a detractor tier system, and other tricks of the trade. If you’ve ever been worried about getting bad press from a disgruntled customer, this is the episode for you.
  continue reading

239 episodes

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