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Emotions, Not Transactions, Define Luxury
Manage episode 407011480 series 3550465
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Clienteling Unveiled presents "Emotions, Not Transactions, Define Luxury," a captivating exploration into the world of luxury retail. This episode features industry experts Jeff Ellis and Meiling Fournier as they dissect the profound impact of emotions on luxury shopping experiences. Jeff and Meiling delve into the significance of clienteling, where personalized customer interactions are key to building emotional connections with luxury brands. They unravel the essence of luxury, highlighting the importance of creating an exclusive, prestigious, and deeply connected brand experience. Discover how sales teams can utilize clienteling to personalize interactions, ultimately fostering enduring relationships with customers. Join us as we unravel the intricate soul of luxury retail, revealing how emotions truly define the world of luxury.
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