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128 _ Building on the Bad with Kelly and Cromwell Schupp of Rail & Stile

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Manage episode 377862271 series 3276728
Content provided by Ethan Abramson. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Ethan Abramson or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

This episode is with Kelly and Cromwell Schupp, owners of the furniture company Rail & Stile

If you want to hear the full story behind how Rail & Stile got started, check out the show archives - episode 127

Shipping furniture is always a nightmare, and even though Kelly and Cromwell put so much effort into building their company, they have still struggled with shipping just like everyone else. This is a story of how even though they hired a big time shipper, got the insurance, and made sure the piece went out correctly, they still had a terrible situation they needed to deal with.

But did they let the experience ruin their reputation or did they find a way to make it right with their customer? That story, coming up, right after a quick word from our sponsors.

Learn more at buildingafurniturebrand.com

  continue reading

177 episodes

Artwork
iconShare
 
Manage episode 377862271 series 3276728
Content provided by Ethan Abramson. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Ethan Abramson or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

This episode is with Kelly and Cromwell Schupp, owners of the furniture company Rail & Stile

If you want to hear the full story behind how Rail & Stile got started, check out the show archives - episode 127

Shipping furniture is always a nightmare, and even though Kelly and Cromwell put so much effort into building their company, they have still struggled with shipping just like everyone else. This is a story of how even though they hired a big time shipper, got the insurance, and made sure the piece went out correctly, they still had a terrible situation they needed to deal with.

But did they let the experience ruin their reputation or did they find a way to make it right with their customer? That story, coming up, right after a quick word from our sponsors.

Learn more at buildingafurniturebrand.com

  continue reading

177 episodes

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