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Dealing with Upset Patients
Manage episode 275109312 series 1287995
Text ‘bulletproof’ to 33777 to stay in the know about all things Bulletproof, and buy the book HERE!
Bulletproof Dental Practice Podcast Episode 176
Hosts: Dr. Craig Spodak & Dr. Peter Boulden
Key Takeaways
- Introduction
- Values
- Verbiage Is Everything
- Validate Concerns
- Post-Operative Calling
- Alignment Issue
- Team First
References
Tweetables: Communication is either a loving response or a cry for help. Dr. Craig Spodak People just want to be understood. Dr. Peter Boulden Payback is best served cold. Dr. Peter Boulden
361 episodes
Manage episode 275109312 series 1287995
Text ‘bulletproof’ to 33777 to stay in the know about all things Bulletproof, and buy the book HERE!
Bulletproof Dental Practice Podcast Episode 176
Hosts: Dr. Craig Spodak & Dr. Peter Boulden
Key Takeaways
- Introduction
- Values
- Verbiage Is Everything
- Validate Concerns
- Post-Operative Calling
- Alignment Issue
- Team First
References
Tweetables: Communication is either a loving response or a cry for help. Dr. Craig Spodak People just want to be understood. Dr. Peter Boulden Payback is best served cold. Dr. Peter Boulden
361 episodes
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