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Dealing with Upset Patients

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Manage episode 275109312 series 1287995
Content provided by Dr. Peter Boulden and Dr. Craig Spodak. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Dr. Peter Boulden and Dr. Craig Spodak or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

Text ‘bulletproof’ to 33777 to stay in the know about all things Bulletproof, and buy the book HERE!

Bulletproof Dental Practice Podcast Episode 176

Hosts: Dr. Craig Spodak & Dr. Peter Boulden

Key Takeaways

  • Introduction
  • Values
  • Verbiage Is Everything
  • Validate Concerns
  • Post-Operative Calling
  • Alignment Issue
  • Team First

References

Bulletproof Dental Practice

Review Us

Tweetables: Communication is either a loving response or a cry for help. Dr. Craig Spodak People just want to be understood. Dr. Peter Boulden Payback is best served cold. Dr. Peter Boulden

  continue reading

361 episodes

Artwork
iconShare
 
Manage episode 275109312 series 1287995
Content provided by Dr. Peter Boulden and Dr. Craig Spodak. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Dr. Peter Boulden and Dr. Craig Spodak or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

Text ‘bulletproof’ to 33777 to stay in the know about all things Bulletproof, and buy the book HERE!

Bulletproof Dental Practice Podcast Episode 176

Hosts: Dr. Craig Spodak & Dr. Peter Boulden

Key Takeaways

  • Introduction
  • Values
  • Verbiage Is Everything
  • Validate Concerns
  • Post-Operative Calling
  • Alignment Issue
  • Team First

References

Bulletproof Dental Practice

Review Us

Tweetables: Communication is either a loving response or a cry for help. Dr. Craig Spodak People just want to be understood. Dr. Peter Boulden Payback is best served cold. Dr. Peter Boulden

  continue reading

361 episodes

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