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011 - Tech for Growth: Strategies for Small Business Triumph w/ Peter Romano
Manage episode 407795878 series 3553426
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Business Amplified is a podcast for small business owners, founders, and entrepreneurs who want to become an expert in their own space. This podcast is sponsored by Optimal Performance Academy, a training company for entrepreneurs.
In today's show,
- Kevin Dunlap hosts the podcast "Business Amplified" and welcomes Pete Romano, founder and CEO of Segwik, as a guest.
- Pete Romano is the founder of a software and services company with a mission to empower small businesses by providing top-quality technology to automate routine tasks and customer journeys.
- Segwik's business tool, also named Segwik, uses automation to support activities like handling emails, projects, and phone calls, making small business operations more efficient.
- The software reduces the time it takes for tasks, such as creating quotes, allowing contractors to close deals on the spot and minimizing sales-related busywork.
- Pete emphasizes the importance of making life easier for small business owners by automating tasks and providing frictionless customer experiences.
- The podcast discusses the significance of high-value touch points and encourages businesses to focus on customer journeys to enhance overall service.
- Pete shares insights on the challenges faced by small businesses, including cash flow problems and managing client satisfaction.
- He highlights the value of having a supportive network of seasoned entrepreneurs, being open to learning, and taking a proactive approach to problem-solving.
- Pete discusses a recent success involving Segwik's digital transformation of an $8 million per year nonprofit, streamlining data management and enhancing user accessibility.
- The podcast concludes with Pete encouraging businesses to embrace the concept of making day-to-day processes more frictionless through automation and perseverance.
If you want to see if you can be a guest on our show go to https://BusinessAmplified.net/preinterview for a 15-minute interview to see if you are a good match.
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