))
Generative AI and Its Impact on SG&A
Manage episode 406222542 series 3292182
Content provided by The Hackett Group. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by The Hackett Group or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
A discussion of The Hackett Group’s new research – which finds that generative AI will enable companies to reduce selling, general and administrative (SG&A) costs and staffing by 40% over the next five to seven years – with Principal Vin Kumar, who leads AI and Digital Operations, and Associate Principal Joe Nathan.
The full show notes can be downloaded here.
Chapters
1. Generative AI and Its Impact on SG&A (00:00:00)
2. Welcome to this episode hosted by Joe Nathan. (00:00:54)
3. The Hackett Group’s AI framework. (00:01:30)
4. Uses for AI in SG&A. (00:06:42)
5. The heatmaps generated by The Hackett Group’s research study. (00:13:27)
6. Creating a road map for success with generative AI. (00:19:30)
7. Five steps for organizations to get ahead of the generative AI curve. (00:22:40)
8. What should CIO offices be doing? (00:25:48)
164 episodes
Share
