))
CMOs: Closing the Internal and External Perception Gap
Manage episode 428586225 series 3526193
Content provided by Steven MacDonald. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Steven MacDonald or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
💡 TJ Waldorf, CMO of 1WorldSync, emphasizes closing the consumption gap between company capabilities and stakeholder perceptions. Amid rapid growth and acquisitions, educating internal and external stakeholders on expanded capabilities is vital. TJ stresses ongoing communication, internal campaigns, and reframing conversations to align understanding. By closing this gap, companies improve client service, drive revenue growth, and establish thought leadership.💡
“There always tends to be some gap between those two things. In our case, it has been accentuated because, over the last three and a half to four years, we’ve transitioned from a single-product company to making nine acquisitions, significantly expanding our capabilities and our platform.” - TJ Waldorf
Closing the consumption gap is a multifaceted endeavor requiring internal and external education. While external marketing efforts are crucial for reaching clients, internal education is equally vital in ensuring that employees understand and can effectively communicate a company’s capabilities. Thought leadership content is essential in educating internal and external stakeholders, reframing conversations, and driving growth.
Follow TJ Waldorf on LinkedIn
Follow host Steve MacDonald on LinkedIn
89 episodes
Share
