Americans with Disabilities: Positively Impacting Contact Centers Nationwide

CallTalk™ Radio

Bruce Belfiore interviews Michael Sanders on his efforts, with the non-profit NTI, to help Americans with Disabilities and Disabled Veterans back into the workplace. Through his work, he has actively placed over 650 work-at-home employees, per year, in Fortune 500 companies. Michael talks about the challenges and opportunity of hiring Americans with Disabilities within the Call Center, Customer Service, and IT Help Desk industries and the solutions NTI can provide. Michael Sanders is the Director of Marketing and Communications for NTI, a non-profit focusing on placing Americans with Disabilities and Disabled Veterans in Call Center, Customer Service and IT Help Desk work-at-home positions. He is currently partnering with multiple Fortune 500 companies, such as Amazon, Apple, IBM, and the IRS, to build relationships and provide jobs to individuals with disabilities. His extensive 20 years’ experience in advocacy and marketing strategy, along with his Master of Science in Industrial/Organizational Psychology, have contributed to his success building NTI as the leader in placing Americans with Disabilities in the workplace. Contact Mike if you would like to see if NTI can assist with your staffing needs: Miake Sanders 877-248-8912 [e-mail]