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Conversational Technologies

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Manage episode 298166074 series 2954890
Content provided by CapTech. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by CapTech or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

CapTech Customer Experience (CX) expert, Jason Snook, PhD, takes a deep dive into the history, current landscape, and applications of conversational technologies and how these play into the rapidly changing business dynamic with COVID-19. Our thought leaders explore how companies can leverage chat bots, text bots, natural language processing, and other technologies to provide value to their customers, especially in our current contactless and remote environment.

  continue reading

45 episodes

Artwork
iconShare
 
Manage episode 298166074 series 2954890
Content provided by CapTech. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by CapTech or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

CapTech Customer Experience (CX) expert, Jason Snook, PhD, takes a deep dive into the history, current landscape, and applications of conversational technologies and how these play into the rapidly changing business dynamic with COVID-19. Our thought leaders explore how companies can leverage chat bots, text bots, natural language processing, and other technologies to provide value to their customers, especially in our current contactless and remote environment.

  continue reading

45 episodes

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