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How to automate without leaving people behind: With Jamie Sermon
Manage episode 523381543 series 124849
Content provided by Launch by NTT DATA. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Launch by NTT DATA or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
This week on Catalyst, Tammy is joined by Jamie Sermon, the Vice President of Engineering, Robotics and Automation at UPS. Jamie has been at UPS for over 15 years and knows the company intimately. He also knows that you can't solve logistics problems if you're not thinking about the customer at every step. Jamie shares how his upbringing in the Bahamas and his studies in physical therapy in Cuba helped shape his people's first approach. He also shares how he creates space for experimentation and how automation can be used to create opportunities for people, not take them away.
Please note that the views expressed may not necessarily be those of NTT DATA
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Learn more about Launch by NTT DATA
See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
519 episodes
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Manage episode 523381543 series 124849
Content provided by Launch by NTT DATA. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Launch by NTT DATA or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
This week on Catalyst, Tammy is joined by Jamie Sermon, the Vice President of Engineering, Robotics and Automation at UPS. Jamie has been at UPS for over 15 years and knows the company intimately. He also knows that you can't solve logistics problems if you're not thinking about the customer at every step. Jamie shares how his upbringing in the Bahamas and his studies in physical therapy in Cuba helped shape his people's first approach. He also shares how he creates space for experimentation and how automation can be used to create opportunities for people, not take them away.
Please note that the views expressed may not necessarily be those of NTT DATA
Links:
Learn more about Launch by NTT DATA
See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
519 episodes
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