It didn’t all change in March 2020. Not really. The UK high street has been in the throes of a gradual revolution for decades. From the rise of ecommerce, to the birth of mobile, social commerce, and a growing emphasis on experience, change has been underway for a while. In fact for many, the pandemic has acted as a wake-up call. Digital transformation was no longer a ‘nice to have’ but a matter of survival. Necessity sparked innovation and customers are enjoying more flexibility and conveni ...
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Is Loyalty a Currency? | Anjalee Sewpaul from Deja Vu | Ep20
Manage episode 204873172 series 1477366
Content provided by Charge. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Charge or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
Deja Vu is rethinking loyalty. Anjalee Sewpaul, CEO and founder of Deja Vu, believes that loyalty is worth more than a discount once you've collected 10 stamps. She wants to reinterpret loyalty rewards in an experiential way and to equip restaurant owners with better data about their loyal customers. We spoke to Anjalee about how she is trying to change our attitude to loyalty and how we can exchange it for rewards without reducing it to a financial transaction. What can business owners understand about what makes their customers loyal? To hear when Deja Vu launches, sign up at their website: https://www.dejavuapp.co.uk/about-1/ Find Charge on: The DVELP website: dvelp.co.uk/ Twitter: twitter.com/DVELP_team Contact the Charge team at charge@dvelp.co.uk
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Manage episode 204873172 series 1477366
Content provided by Charge. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Charge or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
Deja Vu is rethinking loyalty. Anjalee Sewpaul, CEO and founder of Deja Vu, believes that loyalty is worth more than a discount once you've collected 10 stamps. She wants to reinterpret loyalty rewards in an experiential way and to equip restaurant owners with better data about their loyal customers. We spoke to Anjalee about how she is trying to change our attitude to loyalty and how we can exchange it for rewards without reducing it to a financial transaction. What can business owners understand about what makes their customers loyal? To hear when Deja Vu launches, sign up at their website: https://www.dejavuapp.co.uk/about-1/ Find Charge on: The DVELP website: dvelp.co.uk/ Twitter: twitter.com/DVELP_team Contact the Charge team at charge@dvelp.co.uk
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Similar to Charge
It didn’t all change in March 2020. Not really. The UK high street has been in the throes of a gradual revolution for decades. From the rise of ecommerce, to the birth of mobile, social commerce, and a growing emphasis on experience, change has been underway for a while. In fact for many, the pandemic has acted as a wake-up call. Digital transformation was no longer a ‘nice to have’ but a matter of survival. Necessity sparked innovation and customers are enjoying more flexibility and conveni ...
…
continue reading
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…
continue reading
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…
continue reading
Wharton faculty and industry leaders discuss their latest research, books, and relevant business topics. Hosted on Acast. See acast.com/privacy for more information.
…
continue reading
Evan Davis hosts the business conversation show with insights from the people at the top.
…
continue reading
The traditional enterprise go-to-market motion is undergoing a transformational shift. B2B buyers are more sophisticated than ever, and operational efficiency is a key focus for every organization. One key function possesses a unique opportunity to shape the future of revenue generation: enablement. On this podcast, we’re bringing you the secrets, strategies, and tactics that successful enablement leaders are using to drive meaningful impact. The Enablement Edge is the go-to resource for sal ...
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Custom Manufacturing Industry podcast is an entrepreneurship and motivational podcast on all platforms, hosted by Aaron Clippinger. Being CEO of multiple companies including the signage industry and the software industry, Aaron has over 20 years of consulting and business management. His software has grown internationally and with over a billion dollars annually going through the software. Using his Accounting degree, Aaron will be talking about his organizational ways to get things done. Hi ...
…
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