Susan Cain - The power of introverts in a world that won't stop talking.

Chatter that Matters

Susan Cain, the author of NY Times Bestsellers, Quiet and Bittersweet, shares many takeaways on life, love and leadership. Over 40 million people have watched Susan Cain's Ted Talks, and Linked In has named her their 6th top influencer worldwide.

With her bestselling phenomenon, Quiet, Susan Cain talks about why it is essential to cultivate space for the undervalued, indispensable introverts among us, thereby revealing an un­tapped power hidden in plain sight. Did you know that introverted people often deliver better results than extroverted ones? That the most spectacularly creative people tend to be introverts? That the most innovative thinking happens alone and not in teams? Yet when it comes to introverts—who make up a third to a half of the population—leaders and cultural biases often ask introverts to act like extroverts. With Bittersweet, Susan Cain explores why we experience sorrow and longing and how embracing the bittersweetness at the heart of life is the true path to creativity, con­nection, and authenticity. Susan shows how a bittersweet state of mind is the quiet force that helps us transcend our personal and collective pain. If we don't acknowledge our heartache, we can inflict it on others. Neil McLaughlin, Group Head of Personal and Corporate Banking, joins the show to talk about leadership and why it is paramount to have diversity within your organization, foster debate and ensure everyone has a voice.