Custom Manufacturing Industry podcast is an entrepreneurship and motivational podcast on all platforms, hosted by Aaron Clippinger. Being CEO of multiple companies including the signage industry and the software industry, Aaron has over 20 years of consulting and business management. His software has grown internationally and with over a billion dollars annually going through the software. Using his Accounting degree, Aaron will be talking about his organizational ways to get things done. Hi ...
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787: Pivoting Operations with Pivot Hotels
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Content provided by Glenn Haussman and Anthony Melchiorri. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Glenn Haussman and Anthony Melchiorri or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
Today we have Rick Colangelo, EVP of Pivot Hotels, part of Davidson Hospitality Group.
Topics discussed include:
Guest Experience: The significance of delivering exceptional guest experiences in hotels and resorts.
The Pivot Vibe: Introduction of the “Pivot Vibe” concept, focusing on guest journey, music, lighting, scents, and design.
Experience Economy: The shift towards an experience-driven economy and its impact on hospitality Consistency in Service: The importance of consistent service and guest interactions.
Creative Activations: Examples of unique hotel activations, such as turning a basement into a winter wonderland.
Balancing Finance and Creativity: Strategies to balance financial goals with creative guest experiences.
Team Dynamics: The role of a dedicated team in delivering exceptional service and experiences.
Visit NoVacancyNews.com to learn more!
771 episodes
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Manage episode 430993988 series 2420410
Content provided by Glenn Haussman and Anthony Melchiorri. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Glenn Haussman and Anthony Melchiorri or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
Today we have Rick Colangelo, EVP of Pivot Hotels, part of Davidson Hospitality Group.
Topics discussed include:
Guest Experience: The significance of delivering exceptional guest experiences in hotels and resorts.
The Pivot Vibe: Introduction of the “Pivot Vibe” concept, focusing on guest journey, music, lighting, scents, and design.
Experience Economy: The shift towards an experience-driven economy and its impact on hospitality Consistency in Service: The importance of consistent service and guest interactions.
Creative Activations: Examples of unique hotel activations, such as turning a basement into a winter wonderland.
Balancing Finance and Creativity: Strategies to balance financial goals with creative guest experiences.
Team Dynamics: The role of a dedicated team in delivering exceptional service and experiences.
Visit NoVacancyNews.com to learn more!
771 episodes
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Similar to Checking In with Anthony & Glenn
Custom Manufacturing Industry podcast is an entrepreneurship and motivational podcast on all platforms, hosted by Aaron Clippinger. Being CEO of multiple companies including the signage industry and the software industry, Aaron has over 20 years of consulting and business management. His software has grown internationally and with over a billion dollars annually going through the software. Using his Accounting degree, Aaron will be talking about his organizational ways to get things done. Hi ...
…
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continue reading
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…
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1
Wholesaling Inc with Brent Daniels
Find distressed properties for pennies on the dollar and turn them for huge profits!
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