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The Agile Brand with Greg Kihlström®


1 #657: Augmenting front-line employees with AI for better experiences, with Fabrice Martin, Medallia 22:42
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We are here recording live at Medallia Experience at the Wynn in Las Vegas, and have been seeing and hearing some amazing things about how AI can enhance the customer experience as well as enable teams at organizations to create more meaningful connections with customers. Today we’re going to talk about how AI can help to create better experiences for customers before, during, and after their interactions. To help me discuss this topic, I’d like to welcome Fabrice Martin, Chief Product Officer at Medallia. RESOURCES Medallia: https://www.medallia.com Catch the future of e-commerce at eTail Boston, August 11-14, 2025. Register now: https://bit.ly/etailboston and use code PARTNER20 for 20% off for retailers and brands Don't Miss MAICON 2025, October 14-16 in Cleveland - the event bringing together the brights minds and leading voices in AI. Use Code AGILE150 for $150 off registration. Go here to register: https://bit.ly/agile150 Connect with Greg on LinkedIn: https://www.linkedin.com/in/gregkihlstrom Don't miss a thing: get the latest episodes, sign up for our newsletter and more: https://www.theagilebrand.show Check out The Agile Brand Guide website with articles, insights, and Martechipedia, the wiki for marketing technology: https://www.agilebrandguide.com The Agile Brand podcast is brought to you by TEKsystems. Learn more here: https://www.teksystems.com/versionnextnow The Agile Brand is produced by Missing Link—a Latina-owned strategy-driven, creatively fueled production co-op. From ideation to creation, they craft human connections through intelligent, engaging and informative content. https://www.missinglink.company…
Mariners Hitting Coach, Kevin Seitzer
Manage episode 473784935 series 2408937
Content provided by iHeartRadio and Buck (KJRAM). All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by iHeartRadio and Buck (KJRAM) or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
KEVIN SEITZER joins the show and shares his thoughts on this team and some noteworthy advice!
…
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508 episodes
Manage episode 473784935 series 2408937
Content provided by iHeartRadio and Buck (KJRAM). All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by iHeartRadio and Buck (KJRAM) or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
KEVIN SEITZER joins the show and shares his thoughts on this team and some noteworthy advice!
…
continue reading
508 episodes
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1 H1: 4-3 Stocking Stuffers, Mariners Morning After and we are just one week away! 38:35
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Good morning! Perhaps the juiciest rumor of this Draftmas season has emerged, so we start off the show with Stocking Stuffers! - Could Shadeur Sanders fall far in the NFL draft? Like all the way to 18? - Would the Seahawks consider drafting Sanders and should they? :30- It’s Mariners Morning After and we finally get to talk about a win! Phew! Luis Castillo dials up a gem and out pitches Tarik Skubal and Andres Munoz gets himself out of a jam to avoid the sweep as the M’s win 3-2. They have the day off today before facing the Giants tomorrow night. :45- We are only one week away from The Masters and the excitement is in the air in Ashley’s house! The countdown is officially on, so who is going to snag the green jacket this year?…

1 H4: 4-2 How much more can we take? Al Kinisky and one last thing! 30:44
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The Mariners are off to another horrible start offensively. How much more of this can we take? :30- AL KINISKY joins the show from the road in BC. :45- We close out the show with one last thing!

1 H3: 4-2 Draftmas Catalog: Safeties, Angie Mentink and NFL rumors. 37:17
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Shams Charaina is reporting that the transfer of the Timberwolves will begin as we move another step closer to NBA expansion and the return of the Sonics. And it’s time to open the Draftmas catalog and check out the gifts awaiting us at Safety! :30- ANGIE MENTINK (ROOT Sports) makes her first appearance of the new baseball season and her first visit as an analyst! - The Mariners are struggling offensively again and it’s a nightmare way to start yet another season - What are the frustrations and how can we fix them? - Could torpedo bats make a difference? How are we feeling about the new phenomenon? :45- NFL rumors and tidbits… - Rumors are growing that Aaron Rodgers and the Steelers are close to finalizing a deal. How will Rodgers, Metcalf and Pickens blend in Pittsburgh? - Brock Purdy and the 49ers are still working on a deal, is he worth it?…

1 H2: 4-2 Headlines and Gregg Bell, ABCs of the Mariners and remembering Val Kilmer. 39:39
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Headlines and GREGG BELL (Tacoma News Tribune) brings us the latest 12th Man news and helps us celebrate the opening week of Draftmas with a look at the Seahawks draft possibilities at 18. Could they trade down? Is an offensive lineman in the plans? :30- The ABCs of the Mariners - D: is for defeated and there were too many looks of defeat from the players- how disturbing is that this early in the season? - E: is for Emerson Hancock- we knew he was on a short leash, but he’s already been sent to Tacoma to bring up Diaz to help with the bullpen - F: is for fix- ok Bucky, fix the offense :45- Saying goodbye to Val Kilmer…

1 H1: 4-2 The Mariners Nightmare, Mariners Morning After and Stocking Stuffers 34:41
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The Mariners nightmare is coming true- they managed just 1 hit against the Tigers last night and it’s apparent that the Tigers own the team, not John Stanton. Yes, it’s early and yes, we know people are sick of hearing that, but still… this is just the worst-case scenario for the start of the season after this team did nothing in the offseason and decided to run it back with the same group expecting different results. :30- Mariners Morning After… - Victor Robles managed the team’s only hit and today isn’t looking like the day for the Mariners to get back on track as they face Tarik Skubal :45- Stocking Stuffers- it doesn’t sound like it’s that kind of draft year where a lot of teams are going to want to move up to 18 - The Philadelphia Eagles might be looking to move up in the draft, but quite a few things would need to fall into place to make a trade work with the Hawks at 18…

1 H4: 4-1 Draftmas Snooping begins! The Ol' Judge is here and we close with one last thing! 36:39
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The first Day of Draftmas is flying by! - The NFL is passing new rules at the owners meetings, including new OT rules and expanding the replay assist rules. - As for the tush push, that’s been tabled… for now and so has the playoff seeding proposed by Detroit. - And NOW, we go Snooping all around the VMAC to see what John Schneider might be hiding from us. Which one is the real rumor? :30- The Ol’ Judge is in the house! - This year NFL owners will ban the tush-push. - There will be at least one Mariner using a Torpedo bat in tonight’s game. - Kaapo Kakko is the Kraken version of Victor Robles - This is the best day 1 of Draftmas ever :45- We close out the first day of Draftmas with one last thing!…

1 H3: 4-1 Break out the Draftmas Catalog! Everett Fitzhugh and the ABCs of the Mariners. 38:29
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You know the holiday season is officially here when that crisp, new, Draftmas catalog arrives! Today, we take a look at the tight ends available in the draft- Tyler Warren, Colston Loveland, Terrance Ferguson; who would we like to see the Seahawks pick up this year? :30- EVERETT FITZHUGH (Kraken PxP) joins the show and it’s not just to talk Hockey; he’s a Draftmas fan as well! - With the Kraken officially eliminated from the playoffs, what does Everett see in this team’s future, aka the offseason? - How does Everett feel about Ovechkin on the verge of breaking Gretzky’s scoring record? :45- The ABCs of the Mariners are back and we start right at the beginning like we always do! These aren’t the stories making all the headlines, we dig a little deeper. - A: is for Arozarena- he does get cheated, but only by his own doing. - B: is for beware- Emerson Hancock can’t have another bad outing or someone else will be taking his place until Kirby is ready. - C: is for Carlos Vargas- he stepped up and had a great outing last night when the team really needed him.…

1 H2: 4-1 Headlines and Rob Rang, Mariners offense put up some numbers... 40:06
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Headlines and Jolly Ol’ Saint Pickolas, ROB RANG (NFL Draft analyst/LockedOn Seahawks) makes his first visit of the Draftmas season! - Who does Rob have as the #1 draft pick? Hint: It’s not Cam Ward. - Will the Seahawks draft an o-lineman and who is a good fit? :30- The Mariners lost last night, but the offense did actually put up some numbers, scoring 6 runs on 8 hits. Is there something positive we can take from that? :45- Torpedo bats are still making headlines after Elly De La Cruz batted in 7 runs using one last night. If only they could make bad hitters better……

1 H1: 4-1 It's Draftmas Time! Mariners Moring After and Stocking Stuffers. 35:15
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Merry Draftmas to all! Draftmas is finally here and the excitement is in the air… unless your Bucky. The NFL Draft is the most talked about sporting event of the year, so we celebrate the month leading up to the draft in the best way possible. :30- Mariners Morning After - The Mariners lost to the Tigers 9-6 after a rough 2/3 of a 1st inning for Emerson Hancock that saw him exit the game down 6-0. :45- It’s Stocking Stuffer time! - We unwrap the rumors floating around the NFL Draft preparations- what are the Browns going to do with the #2 pick?…

1 H4: 3-31 M's start slow... again, It's Draftmas Eve and one last thing! 39:58
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The Mariners offense got off to a slow start again… - It was only 4 games, but it doesn’t seem like a lot has changed for the M’s - Strikeouts and a lack of offense, the Mariners looked the same as they have. - We know fans get frustrated, but how much do the slow starts affect the mentality of the players? - Why can’t we hit doubles? Like ever? :30- It’s Draftmas Eve! Do you have your decorations up? Month-long festivities begin tomorrow! The Tennessee Titans are on the clock and have said they are considering 4 players at that Number 1 spot… we aren't buying it. :45- We close out the show with one last thing! Talk to you on Draftmas!…

1 H3: 3-31 The Torpedo bat- could it be the M's worst nightmare? Are you unsatisfied? Get out the green jacket, it's update time! 35:45
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How much credit are we giving to the Torpedo bats? - It’s not nothing, but there are definitely some benefits to the idea. You can’t credit all 11 of the Yankees HR’s (15 total minus Aaron Judge’s 4) to these bats, but you can’t ignore that something might be there. - There are reports that a lot of players are reaching out to order them, so maybe we will have a better understanding of the significance when we can see it used by other teams and players. - Bucky breaks down the significance of the Torpedo bat and the weight distribution and what it can mean for each player’s swing. - How much of it could also play into the mental part of the game? :30- The Final Four is set with all four #1 seeds advancing. Are you unfulfilled? :45- We recap our Green Jacket standings… it’s feeling like Bucky could be wearing this thing for a long time… Who knew Chuck’s team of Polanco and Arozarena would lead things after Opening weekend?…

1 H2: 3-31 Headlines and Jason Hamilton, Julio's start and Chuck's "medical" scare. 39:13
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Headlines and JASON HAMILTON (UW MBB color analyst) joins us to give his thoughts on the Final Four and UW’s first season in the Big 10. - What does Washington need to compete in this new conference? - How deep are UW’s resources and can they compete on an NIL level? :30- The one thing we didn’t want was Julio getting off to a bad start this season and boy, did it sure look like he was off to a bad start yet again. His at-bats looked better over the weekend than they did the first two days, capped off by a 2-run home run which proved to be all the offense the Mariners needed to get the W Sunday and split the series. :45- Chuck thought he had a stroke in the airport yesterday……

1 H1: 3-31 Mariners hitting concerns continue on Opening Weekend, Torpedo bats for everyone and Coach Bucky is here! 39:21
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Chuck is back! The Mariners wrap up Opening weekend by splitting the series with the A’s. The strikeouts and lack of offense were still a factor after the team managed only 5 hits per game. :30- Torpedo bats are a new thing and maybe the Mariners need to order some… The Yankees bats were on fire on Opening weekend, including scoring 20 runs on Saturday. Pretty much every Yankee except Aaron Judge was using them and the 39 runs they scored over the weekend caught everyone’s attention. How much of that is due to the bat? :45- Coach Bucky is here! - Would Coach Bucky encourage his players to try the Torpedo bat? - What did Coach Bucky like about Jorge Polanco this weekend? - How much sleep will Coach Bucky get in preparation for Draftmas tonight?…

1 3-28 H4: How Impressive were Gilbert and Polanco, Booze News. 24:59
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How impressive were Logan Gilbert and Jorge Polanco? Booze News.

1 H3 3-28: Jay Buhner, Softy, Opening Day Traditions. 35:52
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Mariners legend Jay Buhner joins the show to talk about the opening day win. Softy joins to talk about puking on command, reciting the A-team open, and of course the Mariners win. Opening Day traditions.
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