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Content provided by Martin Richards and Chris White, Martin Richards, and Chris White. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Martin Richards and Chris White, Martin Richards, and Chris White or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
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Stressful Conversations. Addressing the Risks.

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Manage episode 296688495 series 2922666
Content provided by Martin Richards and Chris White, Martin Richards, and Chris White. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Martin Richards and Chris White, Martin Richards, and Chris White or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

In this episode, one of our expert hostage negotiators describes how they calmed an armed criminal trapped in a bank with a hostage. When dealing with incidents of this nature it is critical to reduce the stress of the person that the negotiators are engaging with. These techniques apply equally to any stressful conversations, where there is a threat to a person's safety, control and certainty. Planning for these conversations helps manage and mitigate the risks to both parties and ensures the conversation is a successful one.

  continue reading

4 episodes

Artwork
iconShare
 
Manage episode 296688495 series 2922666
Content provided by Martin Richards and Chris White, Martin Richards, and Chris White. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Martin Richards and Chris White, Martin Richards, and Chris White or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

In this episode, one of our expert hostage negotiators describes how they calmed an armed criminal trapped in a bank with a hostage. When dealing with incidents of this nature it is critical to reduce the stress of the person that the negotiators are engaging with. These techniques apply equally to any stressful conversations, where there is a threat to a person's safety, control and certainty. Planning for these conversations helps manage and mitigate the risks to both parties and ensures the conversation is a successful one.

  continue reading

4 episodes

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