Episode 16 - How Gamification is a game changer for agent performance and job satisfaction
Manage episode 289428896 series 2834543
In this podcast, Scott Nagel discusses Gamification with Michael Logan, a senior strategic sales consultant at Genesys. Michael builds a compelling case for how gamification can help speed up onboarding, increase agent performance, and foster a positive team environment all while encouraging friendly competition.
42 episodes