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Episode 11 - Breaking the Cycle: Overcoming Insanity in Automotive Dealerships
Manage episode 430211100 series 3573421
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In this episode, Lou Ramirez, and Fred Lennartz, along with Jeff Loos and Larry Bruce from PSX Digital discuss the repetitive and ineffective processes prevalent in car dealerships, labeled as 'insanity.' They analyze the cycle of repeating ineffective strategies every month, resulting in stagnation. The hosts explore solutions such as embracing technology, improving customer engagement, and implementing effective processes to elevate dealership operations. They emphasize the importance of understanding and using new technology correctly, coaching sales teams, and maintaining consistency in customer follow-ups. The episode also highlights the significance of innovative strategies, such as integrating AI and proper data management, to enhance efficiency and customer satisfaction in the automotive sales industry.
️ 🎙️ Episode Highlights:
- Repetitive and Ineffective Processes
- Embracing Technology
- Training and Implementation
- Integration of AI and Data Management
- Adapting to Consumer Demands
- Customer Experience and Engagement
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