Episode 1: Setting High Standards and Strengthening Our Customer Relationships, with Andrea Gornick

Deliver the X Podcast

Andrea Gornick is a Managed Print Specialist at imageOne. At imageOne, their passion is document lifecycle management: managed print services, document process automation, and document security. Since 1991, they've been helping businesses streamline and manage their internal printer fleet and transform manual paper-based processes into secure digital workflows. Their services benefit the entire organization – from budget-focused CIOs, to the IT team, to the end-user. To put it simply: they help companies save time and money.

What you’ll learn about in this episode:

• The importance of setting aside a little time each morning before jumping on email and any social media to ponder the things that should be accomplished that day, get into a good rhythm, and prepare ourselves to make a difference in the lives of others
• How participating in sports and other social activities helps foster a team building spirit as we seek to achieve common goals with our colleagues at work and strengthen networking opportunities
• Why successful people focus on things they are good at, highlight them, and use them as a foundation to enhance success in other areas of life
• How taking pride in watching a firm grow over a period of time is both personally and professionally reassuring
• The importance of remembering our faith and abilities during moments when we may fear what is on the landscape, such as signs that a firm may experience a difficult period or some other uncertainty
• The reasons leaders set high standards, deliver on the expectations of their customers, and make impactful changes to accomplish the firm's goals
• The value of seeking quality work-life balance, pursuing opportunities that provide an unlimited potential to grow, and never getting comfortable sitting still in a single, stagnant place - even if a person stays at the same company and in a position with the same assigned duties
• How focusing on loyalty to customers, building long-term relationships with them, and working hard to keep them loyal to the organization is a rewarding experience for all parties involved
• The significance for those who work in marketing and sales to become skillful relationship builders above and beyond their talents as salespersons
• The significance of nurturing and sustaining our partnerships in the larger community

Ways to contact Andrea:

• Email: [e-mail]
• Website: www.imageoneway.com
• LinkedIn: www.linkedin.com/in/andreagornick