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Process: Optimize Your Client Experience
Manage episode 443983280 series 3355899
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Have you examined your client experience from the client’s perspective lately?
In this episode, I’m sharing how to optimize your client experience by examining your offer, the tech side of your business, and, of course, the process of working with clients.
Your client experience determines how satisfied your clients are with your work, which can influence your chances of winning more clients and growing your business in the future. It begins before you even start working with them, so it’s important to ensure your workflows are clear and efficient.
I’m sharing ideas and questions to ask yourself that will help you pinpoint where to make changes for improvement. If you’re looking for specific ways to improve your client experience, this episode is for you!
Topics covered in this episode include:
- How to determine your main offer
- Questions to ask yourself when crafting your client experience
- Why tech workflows make everything easier
Tune in for an overview of how to craft an optimized client experience!
I would love to connect on Facebook: https://www.facebook.com/JenTaylorConsulting/ & Instagram: https://www.instagram.com/jentaylorconsulting/!
Resources Mentioned: www.jentaylorconsulting.com
Show notes available at: https://jentaylorconsulting.com/design-your-wedding-business-podcast/
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