99 Dont say that, say this

Difficult Happens; Effective Communication for Bosses

Summary:

“You are a master to the words you don’t say and a slave to the ones you do.”

Touchy conversations can be a minefield to navigate, so how do you decide what to say and when to say it?

Sometimes we respond out of habit, without thinking through what we are saying. What we choose to say, and when we choose to say it has everything to do with our experiences, our expectations, and our assumptions.

And You know what my Dad used to say about AssUmptions?...

In this episode, we take a look at 5 things to STOP saying, and what you should say instead. As a BONUS, I tell you how to turn the conversation around when these words or phrases are being used “AT” you, so you will know what to say when your buttons are pushed.

What you’ll hear in this podcast:

• Stop Shoulding on yourself
• Always is a word that is Never true - the use of Emphaticals in conversation
• I hear what you are saying BUT… How the word but is really a dismissal
• It has always been done this way - and other useless phrases
• How you hear is just as important as how you speak
• Excuses, excuses and other things we don’t care about
• Why his Drama is an inconvenience

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Difficult Happens; How Triggers Boundaries & Emotions Impact YOU Every day by Lara Currie

Difficulthappens.com/workwithme/

Resources:

Show Intro music is Whispering Through by Asura

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