Bob London: Not Getting Customers? Try Asking Why.

Dingman Bootstrapped

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In this episode of Bootstrapped, the Dingman Center's Entrepreneur-in-Residence and 1776 Startup Mentor Bob London discusses marketing. During a time when there is a constant 'war for customer’s attention,' London advocates for listening. If your start-up is not getting customers, try asking someone, "what would make you a customer for life?" Starting with a customer’s 'elevator rants' or complaints about a product or service makes for a solid foundation for a new enterprise.

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