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To reduce defensiveness, build up the social bond

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Manage episode 306155803 series 2359923
Content provided by Tammy Lenski. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Tammy Lenski or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

Deflecting blame, denying responsibility, and minimizing negative impact are defensive behaviors that make problem-solving conversations frustrating. To reduce defensiveness and increase their willingness to take responsibility, use this research-supported approach when you confront.

Find the transcript with links here.

To receive transcripts of new episodes automatically, subscribe at tammylenski.com/subscribe/.

  continue reading

178 episodes

Artwork
iconShare
 
Manage episode 306155803 series 2359923
Content provided by Tammy Lenski. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Tammy Lenski or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

Deflecting blame, denying responsibility, and minimizing negative impact are defensive behaviors that make problem-solving conversations frustrating. To reduce defensiveness and increase their willingness to take responsibility, use this research-supported approach when you confront.

Find the transcript with links here.

To receive transcripts of new episodes automatically, subscribe at tammylenski.com/subscribe/.

  continue reading

178 episodes

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