Artwork

Content provided by Allison Summers. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Allison Summers or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
Player FM - Podcast App
Go offline with the Player FM app!

Gnatta

27:59
 
Share
 

Manage episode 214386853 series 2346384
Content provided by Allison Summers. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Allison Summers or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

Founder & CEO Gnatta

Founder & Chairman FM Outsource

Founded his first company in 2012, now runs two successful, profitable businesses with a combined turnover of £5m. Both have been built entirely self-financed, taking on no debt or external investment.

He founded his first business due to the belief that the way customers and organizations communicate was broken – this has turned into a passion of his and he now runs a successful digital outsourcing firm and a successful technology business producing superior call center technology.

Jack is a thought leader, regularly sharing his views on customer communication, and the customer service industry in general.

A large part of Jack’s success so far has come from his focus on hiring the right talent (especially developers, initially a challenge for someone with no coding background) and creating the right culture for each business: one a 400 strong outsource operation and one a 30-strong tech team. His success in doing so has taken both companies to where they are today and his honest, engaging style has played a massive part in this.

Learn more about your ad choices. Visit megaphone.fm/adchoices

  continue reading

264 episodes

Artwork

Gnatta

Disruptive CEO Nation

published

iconShare
 
Manage episode 214386853 series 2346384
Content provided by Allison Summers. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Allison Summers or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

Founder & CEO Gnatta

Founder & Chairman FM Outsource

Founded his first company in 2012, now runs two successful, profitable businesses with a combined turnover of £5m. Both have been built entirely self-financed, taking on no debt or external investment.

He founded his first business due to the belief that the way customers and organizations communicate was broken – this has turned into a passion of his and he now runs a successful digital outsourcing firm and a successful technology business producing superior call center technology.

Jack is a thought leader, regularly sharing his views on customer communication, and the customer service industry in general.

A large part of Jack’s success so far has come from his focus on hiring the right talent (especially developers, initially a challenge for someone with no coding background) and creating the right culture for each business: one a 400 strong outsource operation and one a 30-strong tech team. His success in doing so has taken both companies to where they are today and his honest, engaging style has played a massive part in this.

Learn more about your ad choices. Visit megaphone.fm/adchoices

  continue reading

264 episodes

All episodes

×
 
Loading …

Welcome to Player FM!

Player FM is scanning the web for high-quality podcasts for you to enjoy right now. It's the best podcast app and works on Android, iPhone, and the web. Signup to sync subscriptions across devices.

 

Quick Reference Guide