Servant Leadership: Putting the Needs of Others First

Doing Business with a Servant's Heart

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The speaker, Brett Knopf, talks about his experience in leadership and coaching. He emphasizes that servant leadership is about putting the needs of others first and helping them to succeed. Brett also talks about the importance of gratitude, taking action, and being coachable.

Here are some key takeaways from the video:

• Servant leadership is about putting the needs of others first and helping them to succeed.
• Leaders should be grateful for their team and for the opportunities they have.
• It's important to take action and to be willing to learn and grow.
• When working with struggling employees, it's important to identify the root cause of the problem and to create a plan to help them improve.
• It's also important to be able to have difficult conversations with employees, such as conversations about letting them go.
• Finally, successful leaders are always looking for ways to improve themselves and their teams.
• Intro (00:00 - 01:02)
  • The host welcomes the audience and introduces the episode (00:00 - 00:22)
  • The host talks about the importance of building relationships and mentions 87 Network and Clay Hicks (00:22 - 00:42)
  • Brett Knopf is introduced (00:42 - 01:02)
• Brett Knopf's background (01:02 - 07:42)
  • Brett talks about his father who owned a business and instilled in him the value of servant leadership (01:02 - 02:12)
  • Brett talks about his experience as a restaurant manager (02:12 - 07:42)
    • The importance of teamwork is discussed (02:12 - 03:22)
    • Brett describes a story from his time as a restaurant manager where he had to deal with difficult customers (03:22 - 04:12)
    • Brett talks about the importance of leading by example (04:12 - 07:42)
• The importance of gratitude is discussed (07:42 - 12:12)
  • Brett talks about different ways to be a good leader (07:42 - 12:12)
    • How to identify good and bad team members (09:12 - 12:12)
    • Dealing with difficult conversations with employees (11:22 - 12:12)
• Coaching tips (12:12 - 19:22)
  • The importance of taking action (18:22 - 19:22)
• How to find Brett Knopf (19:22 - 20:22)
  • The host offers a gift to the first two people who reach out to Brett (19:22 - 20:22)
• Outro (20:22 - 26:57)
  • Brett gives one last piece of advice (24:22 - 25:22)

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