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Beyond Free Parking and Buffets: Winning the Hearts of Casino Customers

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Manage episode 422253605 series 1409292
Content provided by Julia Carcamo. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Julia Carcamo or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
Today, casinos must go beyond offering games and amenities to build lasting emotional connections with their patrons. Brand laddering is a proven framework that helps casinos identify and leverage the emotional drivers behind customer decisions. By understanding these deeper motivations, casinos can craft experiences that resonate on a personal level, fostering loyalty and advocacy. This guide provides a step-by-step approach to implementing brand laddering, empowering casinos to create unbreakable bonds with their players. Learn more at www.jcarcamoassociates.com/. Get insights delivered to your inbox: www.jcarcamoassociates.com/casino-mark…newsletter/ Join the most effective casino marketing training. https://casinomarketingbootcamp.com/ Get started on your brand ladder by downloading our worksheet at https://share.hsforms.com/1B74dw-82R6WmINosVs4KYA1c65y
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123 episodes

Artwork
iconShare
 
Manage episode 422253605 series 1409292
Content provided by Julia Carcamo. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Julia Carcamo or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
Today, casinos must go beyond offering games and amenities to build lasting emotional connections with their patrons. Brand laddering is a proven framework that helps casinos identify and leverage the emotional drivers behind customer decisions. By understanding these deeper motivations, casinos can craft experiences that resonate on a personal level, fostering loyalty and advocacy. This guide provides a step-by-step approach to implementing brand laddering, empowering casinos to create unbreakable bonds with their players. Learn more at www.jcarcamoassociates.com/. Get insights delivered to your inbox: www.jcarcamoassociates.com/casino-mark…newsletter/ Join the most effective casino marketing training. https://casinomarketingbootcamp.com/ Get started on your brand ladder by downloading our worksheet at https://share.hsforms.com/1B74dw-82R6WmINosVs4KYA1c65y
  continue reading

123 episodes

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