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Fixing The Charging Experience. John Thomas, COO, Autel Energy North America

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Manage episode 354895837 series 3247134
Content provided by Dunne Insights LLC. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Dunne Insights LLC or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
Today’s charging experience in North America is, to be blunt, not good. New EV owners meet disappointment in the very first weeks of ownership. Some chargers are broken. Others are slow. Still others fail at software handshakes. When EV owners charge at a third party station like Electrify America or EVgo there are are too many “cooks” and too much complexity. I one owns the customer experience. Autel Energy North America aims to lift the “joy meter” of charging by delivering high quality chargers to both homes and public charging stations. John Thomas, COO, tells us how.
#DrivingWithDunne / #ZozoGo
https://twitter.com/Dunne_ZoZoGo
https://www.instagram.com/zo.zo.go/?hl=en
https://www.linkedin.com/in/michael-dunne-a696901a/
  continue reading

133 episodes

Artwork
iconShare
 
Manage episode 354895837 series 3247134
Content provided by Dunne Insights LLC. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Dunne Insights LLC or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
Today’s charging experience in North America is, to be blunt, not good. New EV owners meet disappointment in the very first weeks of ownership. Some chargers are broken. Others are slow. Still others fail at software handshakes. When EV owners charge at a third party station like Electrify America or EVgo there are are too many “cooks” and too much complexity. I one owns the customer experience. Autel Energy North America aims to lift the “joy meter” of charging by delivering high quality chargers to both homes and public charging stations. John Thomas, COO, tells us how.
#DrivingWithDunne / #ZozoGo
https://twitter.com/Dunne_ZoZoGo
https://www.instagram.com/zo.zo.go/?hl=en
https://www.linkedin.com/in/michael-dunne-a696901a/
  continue reading

133 episodes

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