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eBay for Business - Ep 296 - Three Customer Service Best Practices

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Manage episode 421931737 series 2414942
Content provided by eBay. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by eBay or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

Give us a call - 888-723-4630

Send us an email - podcast@ebay.com

visit us at ebay.com/podcast

Welcome to eBay for Business!

This week, Seller David Ng created his own customer service best practices based on his own experience with frustrated buyers. He shares three of them with us on this episode. Kayomi and Griff answer your questions about bulk listing upload, wildcards in search, and the Ship Time Detailed Seller Rating.

To have your questions answered on our eBay for Business podcast, call us at 888 723-4630 or email us at podcast@ebay.com. To give us feedback, please take our podcast listener survey at (https://connect.ebay.com/srv/survey/a/sellerops.podcast)

00:01 - Intro
05:33 - Three Customer Service Best Practices
14:43 - Q&A and Outro

New links for Ep 296

David Ng’s eBay Store - https://www.ebay.com/str/allwhowandertrading

Seller Hub Bulk Uploads - https://www.ebay.com/sh/reports/uploads

Recurring Links / Phone Numbers / Hashtags Mentioned:

888-723-4630 - Call in Line

eBay Seller News Announcements - ebay.com/announcements

eBay Community - ebay.com/community

eBay Weekly Community Chat - ebay.com/communitychat

eBay Help - ebay.com/help/home

eBay Meetups - ebay.com/meetups

Managed Payments on eBay - ebay.com/payments

eBay for Business Podcast - ebay.com/podcast

eBay Seller Center - ebay.com/sellercenter

eBay Seller Hub - ebay.com/sh

eBay System Status - ebay.com/sts

explore.ebay.com

facebook.com/eBayForBusiness

eBay for Business Podcast Listener Survey - https://connect.ebay.com/srv/survey/a/sellerops.podcast

#ebaypodcast

  continue reading

303 episodes

Artwork
iconShare
 
Manage episode 421931737 series 2414942
Content provided by eBay. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by eBay or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

Give us a call - 888-723-4630

Send us an email - podcast@ebay.com

visit us at ebay.com/podcast

Welcome to eBay for Business!

This week, Seller David Ng created his own customer service best practices based on his own experience with frustrated buyers. He shares three of them with us on this episode. Kayomi and Griff answer your questions about bulk listing upload, wildcards in search, and the Ship Time Detailed Seller Rating.

To have your questions answered on our eBay for Business podcast, call us at 888 723-4630 or email us at podcast@ebay.com. To give us feedback, please take our podcast listener survey at (https://connect.ebay.com/srv/survey/a/sellerops.podcast)

00:01 - Intro
05:33 - Three Customer Service Best Practices
14:43 - Q&A and Outro

New links for Ep 296

David Ng’s eBay Store - https://www.ebay.com/str/allwhowandertrading

Seller Hub Bulk Uploads - https://www.ebay.com/sh/reports/uploads

Recurring Links / Phone Numbers / Hashtags Mentioned:

888-723-4630 - Call in Line

eBay Seller News Announcements - ebay.com/announcements

eBay Community - ebay.com/community

eBay Weekly Community Chat - ebay.com/communitychat

eBay Help - ebay.com/help/home

eBay Meetups - ebay.com/meetups

Managed Payments on eBay - ebay.com/payments

eBay for Business Podcast - ebay.com/podcast

eBay Seller Center - ebay.com/sellercenter

eBay Seller Hub - ebay.com/sh

eBay System Status - ebay.com/sts

explore.ebay.com

facebook.com/eBayForBusiness

eBay for Business Podcast Listener Survey - https://connect.ebay.com/srv/survey/a/sellerops.podcast

#ebaypodcast

  continue reading

303 episodes

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