Engage & Convert: Turn Customers into Superfans with Quizzes — Lindsay Kolinsky | How to Incentivize Loyalty with Rewards and Referrals, Ways to Use Quizzes, Surveys, and Reviews to Make Shopping More Personalized, How to Plan a Quiz to Guide Customers

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From the archive: In this podcast episode, we discuss store features that help you turn customers into superfans and how to maximize the purchase experience with quizzes. Our featured guest on the show is Lindsay Kolinsky, Director of Marketing of okendo.io.
Topics discussed in this episode:

What are ways brands can use quizzes, surveys, and reviews to make shopping more personalized
What are the benefits of a single customer profile merging quiz, review, and survey data
How do referrals, reviews, and loyalty programs help businesses in acquiring and retaining customers
What role does transparency and incentivization play in data privacy concerns

Links & Resources
Website: https://okendo.io/
Shopify App Store: https://apps.shopify.com/okendo-reviews
LinkedIn: https://www.linkedin.com/company/okendo/
X (former twitter): https://twitter.com/GetOkendo
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