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Handling Sales Calls: There Is Another Way, but Is It Better?
Manage episode 378898836 series 3286935
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People love to tell me how they handle their calls versus how I suggest handling them. I am always interested to hear what works for dealers, and if there is a better way I will absolutely adopt it. I love learning and I am well aware there is more than one right way to do something, but is it always better? In this episode, I will play a competitor call that we were requested to make into a dealership. You can hear some of the different techniques this store uses on customers and my professional opinion on them. Then you can decide for yourself which way is better.
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