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The Art of Asking Questions: Using Inquiry to Drive Leadership Development
Manage episode 415717608 series 3490483
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Summary:
JD Peterson, CEO of Matheson, joins Dr. Jim to discuss getting people ready to lead. JD shares his insights from his experience in startups and scale-ups, emphasizing the importance of feedback, practice, and a support system. He highlights the need for personalized feedback, asking questions to prompt self-reflection, and delivering feedback in the moment. JD also stresses the value of creating opportunities for practice and building a support system for new leaders. Tune in to gain valuable strategies for developing effective leaders.
Key Takeaways:
- A Culture of Feedback: Emphasizing the need for continuous, timely, and personalized feedback is critical to grooming potential leaders and enhancing leadership skills.
- Practice as Progress: Leadership is a practice that must be honed over time, offering opportunities for trial and error and learning through hands-on experience.
- Supporting Success: Establishing a robust support system, including peer groups, mentorship, and accessible resources, significantly aids in leadership transition and development.
- Customer-Centric Leadership: The formative experience of working in customer service deeply shapes Peterson's leadership philosophies, underscoring the importance of being customer-obsessed and service-minded in all aspects of business, including talent strategy.
Chapters:
00:00 Show Intro
00:15 Introducing J.D. Peterson: A Leader's Journey
00:50 From Customer Support to CEO: J.D.'s Career Path
01:43 The Essence of Leadership: Lessons from the Front Lines
03:10 Building Teams with a Customer-Centric Approach
04:13 Mastering Leadership Transitions: Best Practices
04:45 The Art of Feedback in Leadership Development
10:29 Continuing the Conversation: How to Connect with J.D.
10:53 Closing Thoughts: The Servant's Mentality in Leadership
Connect with Dr. Jim: linkedin.com/in/drjimk
Connect with CT: linkedin.com/in/cheetung
Connect with JD Peterson: linkedin.com/in/jdpeterson
Music Credit: Shake it Up - Fesliyanstudios.com - David Renda
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Mentioned in this episode:
Engaging Leadership Intro
Engaging Leadership Outro
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