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The Impact of Credit Risk Management on CX & Collections
Manage episode 360341776 series 3337519
In this episode, Pre-Sales Solutions Consultant and credit risk management expert, Don Mills discusses how understanding risk early in the customer’s lifecycle can drive actionable insights downstream. Businesses that think about an integrated credit risk management and collections strategy and share interconnected data are having a significant impact on DSO and the customer experience.
30 episodes
Manage episode 360341776 series 3337519
In this episode, Pre-Sales Solutions Consultant and credit risk management expert, Don Mills discusses how understanding risk early in the customer’s lifecycle can drive actionable insights downstream. Businesses that think about an integrated credit risk management and collections strategy and share interconnected data are having a significant impact on DSO and the customer experience.
30 episodes
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