The daily drama of money and work from the BBC.
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Customer Service Excellence
Manage episode 203765644 series 2112223
Content provided by Dynamic Resolutions Group DRG. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Dynamic Resolutions Group DRG or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
In this episode I discuss the criteria for excellent customer service with David Stahl. We share personal stories and examples of both good and bad customer service experiences. Finally, we opine how process and systems drive excellence.
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15 episodes
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Manage episode 203765644 series 2112223
Content provided by Dynamic Resolutions Group DRG. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Dynamic Resolutions Group DRG or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
In this episode I discuss the criteria for excellent customer service with David Stahl. We share personal stories and examples of both good and bad customer service experiences. Finally, we opine how process and systems drive excellence.
…
continue reading
15 episodes
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Similar to Fired Up Friday
The daily drama of money and work from the BBC.
…
continue reading
News and views on business and the world of personal finance. Plus the very latest from the financial markets around the globe
…
continue reading
Whatever your business conundrum, there’s a TED Talk for that—whether you want to learn how to land that promotion, set smart goals, undo injustice at work, or unlock the next big innovation. Every Monday, host Modupe Akinola of Columbia Business School presents the most powerful and surprising ideas that illuminate the business world. After the talk, you'll get a mini-lesson from Modupe on how to apply the ideas in your own life. Because business evolves every day, and our ideas about it sh ...
…
continue reading
Evan Davis hosts the business conversation show with insights from the people at the top.
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continue reading
The latest business and finance news from around the world, on the BBC.
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continue reading
A bootstrappers podcast for founders, entrepreneurs, visionaries and dreamers who are building businesses from the ground up without the taking on debt or selling equity. Here we cover marketing, sales, organization and mindset issues that matter to you
…
continue reading
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…
continue reading
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Go offline with the Player FM app!
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